Bob Ruth Ford
Dillsburg, PA
Filter Reviews by Keyword
By Type
Showing 716 reviews
Bob Ford's service department is efficient and friendly. Great Customer Service!!! The service rep, Loren, was very helpful in explaining what needs my car required. Great Customer Service!!! The service rep, Loren, was very helpful in explaining what needs my car required. More
Great customer service, best price on trade in and got the vehicle I was looking for. The transaction was easy and they delivered vehicle and took trade in back the vehicle I was looking for. The transaction was easy and they delivered vehicle and took trade in back More
All was pretty good, The place was packed with shoppers and I felt a little overwhelmed, but they keep the process moving. After I picked the truck I wanted to buy, I was moved to other people and I never and I felt a little overwhelmed, but they keep the process moving. After I picked the truck I wanted to buy, I was moved to other people and I never did see the original sales guy again. But they kept it moving thru the paperwork pretty good by various people. They have lots of cars and trucks to choose from. A bit low on my trade, I thought my trade was worth more, but they are all like that. Overall good job, will have to see how service is if I would need any. Love the truck I bought. More
This is the second car we have purchased from Bob Ruth Ford. Great customer service! Our salesman was wonderful and provided a painless transaction. He even delivered the car right to my house! Ford. Great customer service! Our salesman was wonderful and provided a painless transaction. He even delivered the car right to my house! More
My husband and I were dreading the car shopping that was planned to buy a new vehicle, however after visiting Bob Ruth Ford and working with Brandon Parker we had a great experience. He was friendly, knowle planned to buy a new vehicle, however after visiting Bob Ruth Ford and working with Brandon Parker we had a great experience. He was friendly, knowledgeable and the entire process was hassle free. We were pleasantly surprised and would recommend Bob Ruth Ford especially Brandon!!! Thank you Brandon!!! More
Bob Ruth Ford took my vehicle on time with a very professional and easy check-in process. However, the outside waiting area left must to be desired. Good thing the weather was nice. My vehicle was c professional and easy check-in process. However, the outside waiting area left must to be desired. Good thing the weather was nice. My vehicle was completed on time as promised! The service staff was friendly and professional. Will continue to have my vehicle serviced at this dealership. More
2nd time I took my car to them for the services they offer when purchasing the car. The first time they broke something off the wheel and it took twice as long as it should have to do a simple tire rota offer when purchasing the car. The first time they broke something off the wheel and it took twice as long as it should have to do a simple tire rotations and oil change, they wanted us to purchase something for double the price I could find it at another place like Pep Boys. The second time was for inspection and it passed but they overcharged me for a filter and used cheap filter instead of the manufacture filter and acted as if it was gold. When I called to discuss the issue, they tossed me around to different departments and then never called me back. I won't be returning either of my vehicles to be serviced here anymore. More
Polite, easygoing, no pressure to buy salesman. Went looking for one car and ended up with two. Because, Great deal on the car that was traded in. looking for one car and ended up with two. Because, Great deal on the car that was traded in. More
To many people trying to do the sale gave me an internet trade then got there after 2&1/2 hour drive then cut it by 60% then was supposed to get two keys couldn’t find second one when went over car fax neve trade then got there after 2&1/2 hour drive then cut it by 60% then was supposed to get two keys couldn’t find second one when went over car fax never showed me the truck had two Accidents if I would’ve known that would’ve never bought it only showed me that there is a recall on the truck which they should have fixed while in their possession More
I have been taking my two cars to them for the past I have been taking my two cars to them for the past eight years and I found them always friendly, helpful, honest, and ready to help. Their shops are I have been taking my two cars to them for the past eight years and I found them always friendly, helpful, honest, and ready to help. Their shops are clean and service is superb.Whenever I’ve had a concern and had to return the vehicle, they addressed it and took care of it. I highly recommend Bob Ruth Ford! More