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Bob Ruth Ford

Dillsburg, PA

4.6
719 Reviews

700 N U.S. Route 15

Dillsburg, PA

17019

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Showing 719 reviews

September 09, 2021

I have worked with Bob Ruth Ford for a lot of years now, bought 7 vehicle from George Myers. He in my opinion is the best salesman in the business. George cares about the customer and worked with us every s More

by flymaster68
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Myers
September 01, 2021

Will never purchase another vehicle from this dealer. Prior to seeing the car for the first time I was contacted by a sales rep "Lino" 6 times (2 texts, 2 emails and 2 calls). I finally get to the deale More

by Dave
Friendliness
Recommend Dealer
No
Employees Worked With
Lino
Sep 02, 2021 -

Bob Ruth Ford responded

Hi Dave, thank you for sharing this with us. Lino has not been employed at our company for a year - but our Sales Manager Travis would be happy to discuss your situation with you. Please feel free to give him a call at 717-432-9614. Safe travels! - Your Friends at Bob Ruth Ford

August 30, 2021

Big shout out to Amy Davis and the used car team! If you’re looking to sell a car but don’t want a hassle of advertising & negotiations with people you don’t know…call her at Bob Ruth! Sold 2 cars in Au More

by Rainman1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack and Lon (driving sales team), Amy Davis
August 25, 2021

Terrific experience. No hidden fees and no pressure. I bought this car from around 100 miles away. My salesperson Tyler took interior and exterior videos of the car for me and even delivered it himself. W More

by Carman69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
August 17, 2021

Absolutely GREAT customer service! Was a little disappointed in there website wording for car buyback though. Would recommend! More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Myers
August 16, 2021

I purchased my 2019 Ford Fusion as new. I have been using Bob Ruth Ford service department for all my routine service work. With my job I travel a lot of miles and go for service every month to month an a ha More

by SusieM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nat Tuckey
August 16, 2021

Very disgusting when you have a 9am appointment and they tell you you’re appointment is 2pm.how ever they did work me in .we’ll see if they can get it straight next time I have ann appointment. More

by Ray
Customer Service
Recommend Dealer
No
Employees Worked With
Service department
Aug 17, 2021 -

Bob Ruth Ford responded

Hi Ray, we always appreciate feedback. Unfortunately we were experiencing issues with our service scheduling system at the time that this occurred. We would like to offer you your next "Works Package" on us due to the inconvenience you experienced. Customer service is our main priority and we look forward to working with you in the future. - Your Friends at Bob Ruth Ford

Aug 17, 2021 -

Ray responded

Thank you - I will take you up on your offer.

July 23, 2021

Bought our son his first car here. They understand people and making connections. Thanks Kami, Travis. Financing and paper work were made easy by the ladies behind the desks. We totally enjoyed our afternoon More

by jumpcoachwolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami, Travis, Amy Davis
July 19, 2021

I just purchased a 2021 Ford Ranger on a trade in. The process was low key, efficient and customer friendly. I walked away extremely satisfied with the experience. George Myers was just terrific to work More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Johnson, George Myers
July 13, 2021

I just bought my Explorer 3 months ago. I was to get 2 free oil changes and a state inspection. Well I took my Explorer up for the oil change and Keith Hartman Charges me for it. He said its a power trai More

by tinyteenie
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Keith Hartman
Jul 14, 2021 -

Bob Ruth Ford responded

Keith will be reaching out to you shortly to correct the issue. We apologize for the mistake and want to work together to make it correct! Safe travels. - Your Friends at Bob Ruth Ford

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