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Bob Ruth Ford
Dillsburg, PA
716 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 716 reviews
August 24, 2021
Terrific experience. No hidden fees and no pressure. I bought this car from around 100 miles away. My salesperson Tyler took interior and exterior videos of the car for me and even delivered it himself. W bought this car from around 100 miles away. My salesperson Tyler took interior and exterior videos of the car for me and even delivered it himself. What service!! More
by Carman69
Employees Worked With
Tyler
August 16, 2021
Very disgusting when you have a 9am appointment and they tell you you’re appointment is 2pm.how ever they did work me in .we’ll see if they can get it straight next time I have ann appointment. tell you you’re appointment is 2pm.how ever they did work me in .we’ll see if they can get it straight next time I have ann appointment. More
by Ray
Employees Worked With
Service department
August 16, 2021
I purchased my 2019 Ford Fusion as new. I have been using Bob Ruth Ford service department for all my routine service work. With my job I travel a lot of miles and go for service every month to month an a ha Bob Ruth Ford service department for all my routine service work. With my job I travel a lot of miles and go for service every month to month an a half. My service advisor is Nat Tuckey. He has gone above and beyond to schedule my service at my convenience. He explains all service work performed and what service will need preformed for next appointment thoroughly. He has a pleasant and friendly demeanor. More
by SusieM
Employees Worked With
Nat Tuckey
July 23, 2021
Bought our son his first car here. They understand people and making connections. Thanks Kami, Travis. Financing and paper work were made easy by the ladies behind the desks. We totally enjoyed our afternoon and making connections. Thanks Kami, Travis. Financing and paper work were made easy by the ladies behind the desks. We totally enjoyed our afternoon there. Highly recommend giving them a shot at earning your business. More
by jumpcoachwolf
Employees Worked With
Kami, Travis, Amy Davis
July 19, 2021
I just purchased a 2021 Ford Ranger on a trade in. The process was low key, efficient and customer friendly. I walked away extremely satisfied with the experience. George Myers was just terrific to work process was low key, efficient and customer friendly. I walked away extremely satisfied with the experience. George Myers was just terrific to work with. More
by David
Employees Worked With
Randy Johnson, George Myers
July 13, 2021
I just bought my Explorer 3 months ago. I was to get 2 free oil changes and a state inspection. Well I took my Explorer up for the oil change and Keith Hartman Charges me for it. He said its a power trai free oil changes and a state inspection. Well I took my Explorer up for the oil change and Keith Hartman Charges me for it. He said its a power train inspection. I feel I was riped off by it. And I have no AC. Well I was told I have to pay for the diagnosis. More
by tinyteenie
Employees Worked With
Keith Hartman
June 30, 2021
My experience with Bob Ruth Ford from start to finish was fantastic. The texting capabilities makes the experience easy for someone like myself who cannot answer the phone all the time. Ahmir and Amy were fantastic. The texting capabilities makes the experience easy for someone like myself who cannot answer the phone all the time. Ahmir and Amy were fantastic. Ahmir was knowledgeable and extremely helpful in finding me something that "checked all the boxes" for what I wanted in a vehicle. Tyler Smith was amazing on the day of signing paperwork. I had my son with me and Tyler was extremely kind and engaging with him. I would highly recommend Bob Ruth Ford if you are looking for a vehicle. They don't push to make the sale. They are extremely respectful of your thoughts and decisions. They will bend over backwards to try to find you a vehicle that you will love and be happy with. More
by clarkster80
Employees Worked With
Ahmir Edmonds, Tyler Smith, Amy Davis
June 18, 2021
Purchased a 2013 Mazda Miata from Bob Ruth Ford a couple of weeks ago. I live in Upstate NY and had the card delivered to me. The Miata was beautiful - almost like new. Had 14,000 miles and was in immacu of weeks ago. I live in Upstate NY and had the card delivered to me. The Miata was beautiful - almost like new. Had 14,000 miles and was in immaculate condition. Everyone I delt with were very professional and made the long distance puchase very easy. I worked with Kami, Amy and Nicole. They helped me through the who process and I now have a car that makes me smile every time I look at it and especially when I drive it. More
by jalfano
Employees Worked With
Kami Cunningham, Amy Troutman and Nicole Mixell all get 5 Stars.
June 14, 2021
Dropped my truck off for the works package and two other small concerns. It took 3 days to complete because they couldn’t get to my truck the first two days, which is when the appointment was scheduled for, small concerns. It took 3 days to complete because they couldn’t get to my truck the first two days, which is when the appointment was scheduled for, which I was understanding of given staffing and workload concerns - but I was disappointed in the gross lack of communication and customer oriented focus of my service advisor. Coming from a service industry, customer experience is a huge thing and this trip did not check the boxes. I believe in the dealership and the brand - very disappointed with this last experience though. More
by Zgohn105
Employees Worked With
Keith
