Bob Ruth Ford
Dillsburg, PA
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Searched for a long time for a Ford F-150 and found what we were looking for at Bob Ruth. Going in on a Saturday may have been a bad idea, they were very busy and were juggling multiple customers. However, we were looking for at Bob Ruth. Going in on a Saturday may have been a bad idea, they were very busy and were juggling multiple customers. However, if you know that going in and are patient, it's worth the wait. Levi Winters showed me two models. Test drove the one I settled on and made the deal. He appraised my trade-in sight un-seen. The process was effortless, no games. All in all it was a great experience. I didn't work with any other sales person, but if I go back I would ask for Levi again. More
I found a manual transmission car that fits my needs. Devin, John, and Judy guided me through the process to get all the steps for a smooth purchase. Now, I am enjoying a 2023 low-mileage Crosstreck. Devin, John, and Judy guided me through the process to get all the steps for a smooth purchase. Now, I am enjoying a 2023 low-mileage Crosstreck. Encontré un auto de transmisión manual que se ajustaba a mis necesidades. Devin y John me guiaron en el proceso para una compra sin demoras y fácil. Ahora estoy disfrutando de mi Crosstreck con bajo kilometraje. Gracias por su atención. Thank you, guys, and happy holidays. More
Very Shady, As I was on the phone with Insurance they discussed all financing and warranties with my fiancé. She asked them to wait and they continued to show her options and she felt pressured and rushe discussed all financing and warranties with my fiancé. She asked them to wait and they continued to show her options and she felt pressured and rushed and ultimately added it. It was $3500 extra in coverages that we did not need or want. They told her it would add an extra $20 a month to the payment. It added $45 a month. Very shady slimy dealership More
Great responsiveness and support from Dave Galaspy. He was always just a text away and tracked down information for us quickly. Professional and caring! He was always just a text away and tracked down information for us quickly. Professional and caring! More
I purchased a 2014 Ford Edge as is. I agreed to pay for them to repair what was wrong with the car before purchase. I was handed a list of everything that was wrong. Took them a week to I agreed to pay for them to repair what was wrong with the car before purchase. I was handed a list of everything that was wrong. Took them a week to fix everything. When I picked up the car and drove it home, I turned on the air conditioning and it was working on the passenger but the driver's side was blowing hot air. So the air and heat were on at the same time. I can't believe that the service tech that checked out this car did not see this problem. After paying $2000 for repairs, I am going to have to spend even more money to fix this problem, and depending on the expense, had I known about this, I might have decided not to purchase the car. Had I known about this I would have had it fixed when they were doing all of the other repairs. So now I will have to take it back to the shop. I would say that so far, this has not been a great experience for me. I contacted my sales rep to discuss this and he never returned my call. More
I like the drop off service for upkeep maintenance. Scheduling is always easy at thru lane with Ashley my service representative. My vehicle is ready by close of business for pickup. Look forward to Scheduling is always easy at thru lane with Ashley my service representative. My vehicle is ready by close of business for pickup. Look forward to extending the life of my Escape More