Bob Ruth Ford

I called to find a 22 bronco and was told they had none. Like magic the next day one became available. The vehicle was on order and it had everything I wanted, so I placed a deposit at the end of April for Like magic the next day one became available. The vehicle was on order and it had everything I wanted, so I placed a deposit at the end of April for the vehicle to be priced at MSRP. I received a receipt for the deposit, a copy of the window sticker, and was promised an invoice to include price, taxes, etc. Weeks passed and I would check in on the vehicle status. After reading about Ford dealers doing bait and switch games, whereby people with deposits and or orders are being charged more than agreed upon. I called this past Tuesday 5/24/22 to get the invoice I was promised. I talked to one of the sales managers who told me it was late in the day and promised it the following day. On 5/25, he called me to tell me he had bad news and that there was an error and the vehicle I put a deposit on was sold to another. He promised me access to the next Bronco, and I asked him if it would be priced at MSRP, like the last one, which he told me it would. Like magic on 5/26 a woman called to tell me they had another available unit. I asked to see the window sticker, and it was almost identical to the one I put the deposit on….but the car was now $10,000 more. I explained the prior issues, and the prior conversations and promises of the sales manager, she claimed ignorance. She transferred me to another manager, who also claimed ignorance. 5/27/22 I called and talked to the Manager I spoke to before, he told me that he can’t set pricing, but could now sell it at $5,000 over list. I asked to talk to the owner or who ever is the highest level person at the dealership, and was transferred to a rather arrogant guy named Dameon. He told me all dealerships are charging 10-20 thousand over list for available inventory, (sound like price fixing?)and that I turned down the 5,000 over list that the prior manager offered. I explained that I thought that we had a deal, that their integrity was suspect and at risk, that I was damaged as I sold my car because I thought we had a deal. Dameon could care less… Clearly this looks like bait and switch tactics. Clearly there is evidence I coordination with other dealers to set pricing on available inventory. My advice is pass on doing business with this dealership. More

With such a fixed income I was having trouble getting a car loan but thanks to nick and all of them there they made me get into a very nice vehicle and I'm inlove with it I'm so grateful to have them in my car loan but thanks to nick and all of them there they made me get into a very nice vehicle and I'm inlove with it I'm so grateful to have them in my corner thank you all so much 😊 More

Darian was an amazing sales person. She cared more about my happiness in a new vehicle more than just making a sale. You could truly tell she cared about her customer satisfaction a lot She cared more about my happiness in a new vehicle more than just making a sale. You could truly tell she cared about her customer satisfaction a lot. More

Bob Ruth Ford gave me a great deal on my trade in, more than I would have thought best case scenario. That and along with the low interest rate that I received on the loan (Ranger Lariat with Tremor Packag than I would have thought best case scenario. That and along with the low interest rate that I received on the loan (Ranger Lariat with Tremor Package) made this deal happen. Thank you, George Myers for all your help throughout the process, you do your darndest to get a customer in the vehicle they want. Randy my paperwork guy thanks for getting me in and out without all of the mumbo jumbo nonsense. Keep up the good work guys. Thank you also to the folks who worked behind the scenes at Bob Ruth Ford, it is appreciated. More

I had a great experience buying my first car from here with Darian. Her and Amy both made the process stress free and enjoyable! with Darian. Her and Amy both made the process stress free and enjoyable! More

Great experience. Dave our salesman was fantastic. The young lady to did our paperwork for the loan was very good at her job and answered every question I had Dave our salesman was fantastic. The young lady to did our paperwork for the loan was very good at her job and answered every question I had More

Thanks to George Myers for great service on the purchase of a Jeep Wrangler for our teenage daughter!!!! of a Jeep Wrangler for our teenage daughter!!!! More

Great Service, great price, great team. Thanks to George Myers and the team at Bob Ruth for making the car car buying experience easy! Thanks to George Myers and the team at Bob Ruth for making the car car buying experience easy! More

Everyone at Bob Ruth Ford was amazing! Almost everything was done by phone and texting, and when I arrived at the dealership, the papers were ready and stress free! Dave G was such an awes Almost everything was done by phone and texting, and when I arrived at the dealership, the papers were ready and stress free! Dave G was such an awesome guy, and was so patient and friendly with no pressure! When I am ready for another car in the future I will gladly drive over an hour to see them. Buying a car was never this easy with out any issues at all!! Thanks again Dave Galaspy!!! More

George was a huge help when it came to finding a truck to suit my needs. suit my needs. More