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Bob Rohrman's Indy Hyundai

Indianapolis, IN

4.4
775 Reviews

7101 E Washington St

Indianapolis, IN

46219

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775 Reviews of Bob Rohrman's Indy Hyundai

April 11, 2022

The service staff was friendly, helpful and attentive. They worked hard to complete my service in a timely manner. More

by BECKYKRUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people not listed
Apr 12, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you for the kind words for our service department, Becky! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 08, 2022

Everyone was very responsive, friendly and communicated with me. Of course, it helps that Ryan Stevenson, the Manager at Bob Rohrman, is just absolutely AMAZING! He makes sure that all of his customers ar More

by KJROBERTSON348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stevenson
Apr 08, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your excellent review! We are so glad that Ryan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman's Indy Hyundai. Please don't hesitate to reach out if you need anything else.

April 07, 2022

Worst car buying experience. Was lie to and misled. Had to get General Manager involved to get fix many issues and get straight answers. More

by JSCHAP1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kimbro, Jason Parker
Apr 21, 2022 -

Bob Rohrman's Indy Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 04, 2022

Mitch was awesome, really knowledgeable about the Genesis brand I absolutely love mine! Jason and Chris were really friendly and helped me every step of the way. More

by Alc93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kimbro, Mitch Van Cleave, Jason Parker
Apr 04, 2022 -

Bob Rohrman's Indy Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 04, 2022

They are very caring people. Especially Kohlen. Had a couple issues with the used car i bought , but the service manager was over the top good at his job. Made me feel importan More

by BARBS0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kohlin Miller
Apr 05, 2022 -

Bob Rohrman's Indy Hyundai responded

Barb, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kohlin met your expectations. Thank you again for choosing Bob Rohrman's Indy Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2022

I have always been skeptical of car salesmen, not one of my favorite groups of people. I must say the guys at Rohrman Indy Hyundai have changed my mind! Tyler Miller was so professional and patient, he answ More

by lynn.mcd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Parker and Michael Monroe, Tyler Miller, Jason Parker
Apr 04, 2022 -

Bob Rohrman's Indy Hyundai responded

Here at Bob Rohrman's Indy Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Lynn, and it was a pleasure having you at the dealership. We appreciate your review!

March 30, 2022

I had a 2pm appt. At 4pm, they tell me the parts that were sent were for a different make & model than my car. Why did it take 2 hours to realize this? More

by DIANEPOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
Apr 16, 2022 -

Bob Rohrman's Indy Hyundai responded

Diane, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 30, 2022

Your dealership was very good. Got my car in and out promptly. Fixed everything that was wrong. I'm very satisfied with your service department. Thank you. More

by JEBUTLER06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department.
Mar 31, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Indy Hyundai.

March 30, 2022

Spoke with representative Zach Wilbur about interest in a new vehicle. He showed me what was available and answered all my questions. Zach went above and beyond digging for information that might be helpful More

by ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Wilbur
Mar 31, 2022 -

Bob Rohrman's Indy Hyundai responded

Ben, Thank you so much for choosing Bob Rohrman's Indy Hyundai! Congrats on your new purchase, and let us know if Zach or our team can be of any more assistance!

March 25, 2022

Convenient, in my neighborhood. Everyone was exceptionally courteous, knowledgeable, and friendly. No one treated me as less than or as having less knowledge because I was a woman a More

by ANGIEMATTH1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Van Cleave, Jason Parker
Mar 28, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for choosing Bob Rohrman's Indy Hyundai! Please let us know if we can be of any more assistance!

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