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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

January 20, 2022

VERY FRIENDLY AND HELPFUL, WHEN MY SEAT BELT WAS STUCK UNDER MY SEAT. THIS WE HAVE OWNED 8 VEHICLES PURCHASED FROM ROHRMANS. More

by CAT1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Larry Thompson
Report | Print
Jan 20, 2022 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 20, 2022

Everyone was helpful and friendly. I felt recognized by employees as soon as I entered the facility. I was also able to purchase a vehicle within 2.5 hours, and time is something I really value! I would re More

by KJGERDES109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota , Brock Odle
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Jan 20, 2022 -

Bob Rohrman Toyota responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

January 19, 2022

Very friendly staff not pushy didn’t try to over sell me let me pick vehicles to look at a+ More

by JACK_CLAUSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Austin, Dalton Miller, Larry Rainford, Steve Gentry, Kylee Thompson, Trevor Oakes, JEDADIAH SEKUTERA
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Jan 19, 2022 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota. Congratulations on your new vehicle! We look forward to seeing you again!

January 18, 2022

The people there is always helpful. My last experience was really good. I even got a discount. More

by A.MORALESONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson
Report | Print
Jan 19, 2022 -

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

January 14, 2022

Brought my 2010 Toyota Sienna in with noise in transmission. Rohrman does not repair transmissions, only replaces them, but charged me $135.00 to verify that my transmission was making noise. What More

by dbbookman
Customer Service
Recommend Dealer
No
Employees Worked With
Mason Schutz
Report | Print
Jan 31, 2022 -

Bob Rohrman Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 13, 2022

I purchased a RAV4 and I liked the buying experience with the salesman, also service and personnel is very good. More

by LUISALONSOALFARO77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Oakes, Ben Streitmatter
Report | Print
Jan 13, 2022 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

January 12, 2022

They have a comfy waiting area. Staffs are very polite and always answer questions in details. More

by danielpeng0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter
Report | Print
Jan 12, 2022 -

Bob Rohrman Toyota responded

Daniel, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2022

I was very impressed with the dealership in general but mostly with my salesman I Mr. Chuck Austin he deserves all the credit if it weren’t for him I wouldn’t have been there on that day to get my new truc More

by SARAPIPES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Anderson He was my finance manager he deserves a lot of credit to he was a very nice gentleman very polite knows his job well, Chuck Austin
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Jan 11, 2022 -

Bob Rohrman Toyota responded

Sara, Congratulations on your new vehicle! We are so glad that Chuck had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 07, 2022

Very knowledgeable staff, very courteous, always keep us informed of the progress and if there any problems More

by sherftm14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Dovolis, Larry Thompson, Ben Streitmatter
Report | Print
Jan 07, 2022 -

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 06, 2022

Fast service, clean facility, courteous people, and will by from them again! Keep up the good work! More

by MARKMCINTOSHCOMPUTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Jan 06, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Mark, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Toyota. Please don't hesitate to reach out if you need anything else.

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