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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

February 05, 2022

No issues. Had a good experience with Bob Rohrman Toyota on my recent service appointment More

by MCOLLETT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Jayden Walton
Report | Print
Feb 06, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 05, 2022

Can't say enough about how well you will be taken care of at Bob Rohrman Toyota. They will go above and beyond to make your experience the best possible. More

by MONETTE.TRUAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Brock Odle, Larry Thompson
Report | Print
Feb 06, 2022 -

Bob Rohrman Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Toyota!

February 05, 2022

Waiting on a call back on warranty? Went ahead and paid the bill but should be receiving a refund. More

by CJENKINS7
Recommend Dealer
Yes
Employees Worked With
Not sure?, Jayden Walton
Report | Print
Feb 06, 2022 -

Bob Rohrman Toyota responded

Hi: Thank you for your feedback and your business! If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

February 02, 2022

The employees were really nice and helpful. They did a quick and excellent job. I was satisfied with the work More

by CLAUDIA.COMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Mattocks, ZAC KINCH, Mason Schutz, Daniel Comus, Brock Odle, Stone Dalton, Larry Thompson, Ben Streitmatter, Drew Vance, Jayden Walton
Report | Print
Feb 02, 2022 -

Bob Rohrman Toyota responded

Thank you, Claudia. We appreciate your business and our team looks forward to serving you again soon!

January 29, 2022

Dalton is wonderful. Dealership is friendly and easy to work with. Would return to this dealer. More

by J.MARCUSSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Miller
Report | Print
Jan 30, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Dalton, and we thank you for choosing Bob Rohrman Toyota!

January 29, 2022

Vehicle was never fixed right the first time the ladies that answer is very rude and not customer friendly. More

by KARENPOE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Streitmatter
Report | Print
Feb 15, 2022 -

Bob Rohrman Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Karen, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 27, 2022

Larry was great at finding me what I wanted and made sure the experience was simple. He wasn’t pushy and was very patient with me. More

by Kvester5289
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Report | Print
Jan 27, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Lenny and our team here at Bob Rohrman Toyota are glad to have you as a customer.

January 25, 2022

The sales and financing staff were very helpful and kind--not pushy at all! They answered my questions and followed my lead. Good experience. More

by KARENCOVER
Recommend Dealer
Yes
Employees Worked With
Dalton Miller, Jayden Walton
Report | Print
Jan 25, 2022 -

Bob Rohrman Toyota responded

Karen, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

January 23, 2022

Helped get me into a vehicle after another dealer sold me a piece of junk and I wasted most of my savings. More

by DBOWKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Dalton, Kylee Thompson
Report | Print
Jan 24, 2022 -

Bob Rohrman Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

January 21, 2022

Purchasing experience was very easy, even when completely remote. First time I had to step in the dealership was when I was taking my car home! More

by bcappucc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Report | Print
Jan 21, 2022 -

Bob Rohrman Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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