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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

June 24, 2022

Great service and good customer service. I hope you email us coupons to save more. Thank you. More

by angel sams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Comus, Brock Odle, Larry Thompson, Brianna Modugno
Report | Print
Jun 27, 2022 -

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 22, 2022

Daniel C did an outstanding job. He was very patient and thorough. He let me do a test drive and explained all the cars features More

by Auntcherie3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel C, Randy Zellers
Report | Print
Jun 22, 2022 -

Bob Rohrman Toyota responded

Thanks for your feedback on your recent visit to Bob Rohrman Toyota. I'm glad to hear that Daniel was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 21, 2022

I had a great experience getting my new Toyota serviced at Bob Rorhman! They were fast and got the job done! More

by JACKI.ARTHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Jun 22, 2022 -

Bob Rohrman Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

June 21, 2022

I enjoy taking my Prius to Bob Rohrman for service appointments because of the warm atmosphere and I feel that they are helping me keep my car running smoothly. More

by PATRICIASIENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Steve Medina, Logan Plantenga
Report | Print
Jun 22, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Patricia, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Toyota. Please don't hesitate to reach out if you need anything else.

June 20, 2022

Terrible experience with service department at Rohrman Toyota Lafayette. Could not provide a simple tire rotation without lots Of mistakes Service guy tries to sell me an $600 coolant flus More

by DREWCRAWFORD66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Streitmatter
Report | Print
Jun 23, 2022 -

Bob Rohrman Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Drew, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jun 23, 2022 -

DREWCRAWFORD66 responded

No thank you

June 19, 2022

overcharges, overcharged for nail patch on tire compare with other toyota dealer. did not notice incorrect alignment from manufactory More

by SWLLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
Report | Print
Jun 20, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We will share your comments with the team.

June 18, 2022

We are happy with our toyota 4 runner. .Larry Rainford is very detailed in explaining all the infos and details.He treats his customer like a family.I cant thank him enough for all his hel More

by Angelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Steve Gentry
Report | Print
Jun 20, 2022 -

Bob Rohrman Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Toyota. We look forward to having you as one of our valued customers for many more years to come!

June 18, 2022

Amazing customer service! Great team incredibly friendly!! Wouldn't go anywhere else!! Mason and the rest of the crew were the best!! More

by kstovall0330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ZAC KINCH, Mason Schutz, Larry Thompson, Ben Streitmatter
Report | Print
Jun 20, 2022 -

Bob Rohrman Toyota responded

It's great to hear that Mason was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Toyota!

June 17, 2022

I love being able to schedule my maintenance and get in on time and out quickly. I no longer dread waiting for service to get done or that I'm stuck in a queue. More

by Carrillo.family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
Report | Print
Jun 20, 2022 -

Bob Rohrman Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

June 17, 2022

Very friendly and prompt answering questions. Not overwhelming let you have time to look around More

by Loren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
Report | Print
Jun 20, 2022 -

Bob Rohrman Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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