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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

August 19, 2022

I’ve never had a problem getting an appointment in a timely manner. The advisors are spot on when estimating the time it takes for service. Everyone is always pleasant and helpful. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Aug 21, 2022 -

Bob Rohrman Toyota responded

Thank you for your very kind review, Karen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

August 19, 2022

This dealership was very professional and got parts in in a timely manner all people that I come into contact with was very professional and easy to work with More

by cayton47948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Thompson, Sonya Johnson
Aug 21, 2022 -

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

August 18, 2022

This dealership has been great to me. The people are very helpful and care about getting the trucks that I want. More

by joshthorp_pl
Recommend Dealer
Yes
Employees Worked With
Miller, dalton, Stone Dalton
Aug 18, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review, Josh! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Toyota. Please don't hesitate to reach out if you need anything else.

August 18, 2022

Only suggestion would be to review cost prior to work. Other words, kind, friendly, not long to wait. More

by DJ Hartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Eli Qaahr, Sonya Johnson
Aug 18, 2022 -

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 17, 2022

My service was routine, but was handled in a prompt and professional manner and explained clearly More

by ssrossie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Eli Qaahr, Sonya Johnson
Aug 18, 2022 -

Bob Rohrman Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

August 17, 2022

Scheduling service was quick, easy and convenient. Everyone at the Rohrman dealership was very helpful and professional. Service was completed quickly as I waited. This made for a very pleasant exp More

by Paul Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Sonya Johnson
Aug 18, 2022 -

Bob Rohrman Toyota responded

Thank you, Paul! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

August 16, 2022

Excelent service! It was such a welcoming experience from the moment we arrived. Larry was amazing! More

by ginascanino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Aug 16, 2022 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

August 16, 2022

Randy was nice, responsive and easy to work with. He did as promised, would work with him again! More

by DEREK47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy (Not Listed)
Aug 17, 2022 -

Bob Rohrman Toyota responded

Derek, Thanks for your feedback on your recent visit to Bob Rohrman Toyota. I'm glad to hear that Randy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 15, 2022

I miss the cold water and cookies. All associates are very pleasant. Beautiful showroom and waiting area. Always a pleasant experience. More

by leslieperdue6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Aug 16, 2022 -

Bob Rohrman Toyota responded

Thank you, Leslie. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2022

Larry was wonderful and did a great job at helping me understand everything and made it a very easy process for a first time buyer. More

by alec.ward14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Aug 15, 2022 -

Bob Rohrman Toyota responded

Thank you, Alec! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

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