Bob Rohrman Kia

I was the only customer there. Don’t know if it’s because Covid-19 or what, but my problem was diagnosed and explained fairly quickly. All my options were explained to me fairly simply and any questions were Covid-19 or what, but my problem was diagnosed and explained fairly quickly. All my options were explained to me fairly simply and any questions were answered the same way. More

Going there, they are always so friendly and they let me know what needs to be done next. The waiting wasn’t too bad. My car was done before they quoted. know what needs to be done next. The waiting wasn’t too bad. My car was done before they quoted. More

Best dealership in town by far. Very helpful with knowing what I needed and getting it taken care of the first time I will definitely be going back for sure. what I needed and getting it taken care of the first time I will definitely be going back for sure. More

The staff we deal with in the service department at Rohrman are great. From the call to set up the appointment to the final explanation of service we had a great experience. Thanks to all Rohrman are great. From the call to set up the appointment to the final explanation of service we had a great experience. Thanks to all More

Everyone was helpfulGreat Fast ServiceI know it is Everyone was helpful Great Fast Service I know it is under construction Should have prices listed for services. Example price of oil changes etc.. Everyone was helpful Great Fast Service I know it is under construction Should have prices listed for services. Example price of oil changes etc.. And it was a bit cold in there. Everything as fas questions were considered were answered. Great Service More

Customer Service Excellent service helpful an friendly staff, price was as quoted, also was no time at all waiting. They will always let you know if you need future se Excellent service helpful an friendly staff, price was as quoted, also was no time at all waiting. They will always let you know if you need future service. More

Quick, easy and painless Arrived on time and my car was immediately taken in for the work requested. I was advised about an issue with my tires and it was taken care of promp Arrived on time and my car was immediately taken in for the work requested. I was advised about an issue with my tires and it was taken care of promptly. Great job!! More

A quick and easy fix I stopped by the KIA customer service center to check on the price of a new gas cap for my 2015 KIA Optima. To my surprise, after the clerk checked s I stopped by the KIA customer service center to check on the price of a new gas cap for my 2015 KIA Optima. To my surprise, after the clerk checked stock, he told me that it was covered under warranty. The new gas cap was installed and I was on my way within 20 minutes. I had been told to be sure to click the gas cap at least on time, and I was unable to turn it at all. So I got great service and avoided any problems that might have occurred. I am sorry I don't know the name of the service manager or the technician who installed the new cap, but I received this service on Feb. 10, 2020. Thank you for checking the warranty! SG More

Josh proved excellent service and great Communication and provided a solition to pick up my vehicle from the Kia Sales team after the service dept closed which helped greatly! Go Kia Service Team! provided a solition to pick up my vehicle from the Kia Sales team after the service dept closed which helped greatly! Go Kia Service Team! More

The service guys were exceptional. From Brandon to Mike, everyone was top notch. They helped me out from start to finish. I'm from Wisconsin and they made what could have been a really awful experience almo everyone was top notch. They helped me out from start to finish. I'm from Wisconsin and they made what could have been a really awful experience almost enjoyable! More