Bob Rohrman Kia
Lafayette, IN
Filter Reviews by Keyword
By Type
937 Reviews of Bob Rohrman Kia
Everything was done well. Everyone was friendly. The only thing I would change would be the price. Thank you for being detailed and taking care of my car. only thing I would change would be the price. Thank you for being detailed and taking care of my car. More
Everyone very friendly, knowledgeable, informing and professional. Coffee is great! The mechanic who handled my car was done in a timely manner. I felt welcomed and comfortable waiting there for my car. professional. Coffee is great! The mechanic who handled my car was done in a timely manner. I felt welcomed and comfortable waiting there for my car. More
I am bad with names so i can't remember all who help us with the purchase of our new Kia but everyone we talked to and helped us was exceptional. It was not just about getting our money and out the door. T with the purchase of our new Kia but everyone we talked to and helped us was exceptional. It was not just about getting our money and out the door. They cared and listened to what we wanted and needed and helped us within those lines. they also did it so organized, easy to follow and understandable, and fast. Their positive attitudes and friendliness was just a bonus. Overall you will have our business again the next time we need another car. Thank you for your continued hard work. More
The Salesman was very nice. I told him my budget but The Salesman was very nice. I told him my budget but they always end up making me go over. I purchased the car on 8/18/2020 and went to pick it up The Salesman was very nice. I told him my budget but they always end up making me go over. I purchased the car on 8/18/2020 and went to pick it up on 8/21/2020. I was told the keys had been stolen and they would order new ones. Then I was told this car only came with one set of keys. That should have been disclosed before I even bought the car if it was true at all. I won't buy a car without 2 sets. So they hum haad around for 11 more days. I was trying to be patient because I understand things happen beyond our control. I finally was tired of waiting 9/1/2020 and demanded it be delivered that day. I was told he texted me but I did not receive a text and I screen shot all my texts. Especially when doing business. The rear door must not have been programmed on the key right as the lights blink but nothing happens. Also there is paperwork on a remote start in the glove box. Was that stolen as well? Just got rushed through the process then everything else dragged out. All in all I like Kia's and will buy there again. More
One of the very best dealerships I have ever been to. Great customer service and worked hard to get everything we wanted in a vehicle. I’ll definitely be back for my next vehicle when I am looking again! Great customer service and worked hard to get everything we wanted in a vehicle. I’ll definitely be back for my next vehicle when I am looking again! More
The maintenance guys at Kia are very friendly and competent. They had my car serviced within the time frame they gave me and kept me updated along the way! competent. They had my car serviced within the time frame they gave me and kept me updated along the way! More
My visit to the Kia Dealership was really nice. The service department person, Michael Byse, was very profressional. I wa quoted an approximate time fram of the work and it was right on. The descriptio service department person, Michael Byse, was very profressional. I wa quoted an approximate time fram of the work and it was right on. The description of my problem helped a great deal. I appreciate how all this was handled. More
This is the third used car we've purchased from Bob Rohrman Auto Group. All have been quite satisfactory, and I anticipate the same from the Honda Odyssey. It's in good shape and will answer our fami Rohrman Auto Group. All have been quite satisfactory, and I anticipate the same from the Honda Odyssey. It's in good shape and will answer our family's needs. Also, I want to commend Spencer Anderson. He took time to listen, provided good information for the sort of car I wanted. Quite professional and very personable--I would recommend him as a reliable, knowledgeable, and personable sales representative. More