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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

March 18, 2021

Service at Bob Rohrman Kia is always excellent. The Staff is polite, friendly and informative. I trust and depend on their work to keep my car in top notch condition. That way, I do not have to worry More

by MMSHBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson
March 18, 2021

Brandon Greer goes the extra mile to give excellent customer service. Takes the Time to review all your questions and concerns. Very friendly and knowledgeable on the service business. More

by MDEBOY1631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greer
March 17, 2021

First the positive: Service was completed in a reasonable time period. Brittany was effecient and the text for communication appreciated. Nice to have a tea and hot chocolate beverage option, th More

by HINDESB
Recommend Dealer
No
Employees Worked With
Brittany
March 17, 2021

I'll never return to this KIA distributor again. They were suppose to order a part and call me but I never received a call. More

by MPD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Greer, Joe Abdul, Steven Walters
May 03, 2021 -

Bob Rohrman Kia responded

Hi MPD0, Sorry for the experience you had at our dealership. We know how important it is to get your car fixed, it's your only way of transportation. We know how stressful it is to wait for that one part and not get any answers or update. If there is anything we could do moving forward, please direct your concerns to our management staff, we will make a note to our General Manager. Thank you for your time.

March 16, 2021

3rd wheel alignment in little over a month and it did not work. Was promised a loaner as I live over an hour away just to find out they didn’t have one for me and wanted to keep my car over night. My car sou More

by LISAWARNER7777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Donald Puetz, Joe Abdul, Chris Gallegos
Apr 13, 2021 -

Bob Rohrman Kia responded

Hi Lisa, I truly apologize for the experience you had with our service department. Our customers are very important to us. We try to do the best we can to accommodate each and everyone that walks into our dealership. I do appreciate you bringing this to my attention. I guarantee this will not happen again. Please come see me directly and we can make things more positive. Thank you, General Manager

March 13, 2021

Great sales Jalen He was very helpful and got me in a car that day!! Great GM also!! Very professional and Speedy!! Thanks for all you do!! More

by TRACYH0706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen, Breighton Phillips, Kyle Coleman
March 05, 2021

Logan was great. Very friendly listened to what we needed and made sure we got we wanted. Showed lots of features and did not push things that we did not need. Will go back next time we need a vehicl More

by Amber F
Recommend Dealer
Yes
Employees Worked With
Tyler Headdy, Brady Morland, Logan Plantenga
March 02, 2021

Explained things completely that needed to be repaired Explained things completely that needed to be repaired or addressed. Explained equipment and how it works very informative quick work very pleased wi More

by clementbcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Abdul
February 26, 2021

straightforward and easy, buying experience the sales person was helpful and not pushy. took care of one post sale issue rightaway why do you force me to use 25 words More

by ALFREDBORGES
Recommend Dealer
Yes
Employees Worked With
Autumn Beliveau
February 26, 2021

My experience here was very positive. Everyone there was My experience here was very positive. Everyone there was very nice, welcoming, and helpful with any questions I had. They made my car buying exper More

by HALES0BALES165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Coleman, Logan Plantenga
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