Back

Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

Directions

By Type

937 Reviews of Bob Rohrman Kia

July 05, 2021

I knew what car I wanted before I came. I talked to Logan. He said I’ll have some selections pulled out and waiting for you. He did. Logan was professional and very knowledgeable. Logan was there from More

by CFLOWERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Vandeveer
Jul 05, 2021 -

Bob Rohrman Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Logan and the team met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

July 05, 2021

The sales team was fast and great to work with. they helped me find the car that worked best for me. Glad I chose Kia for my new car purchase. More

by HOLLYARMSTRONG32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Diaz, Gwen McDonald, Daniel Ramirez
Jul 06, 2021 -

Bob Rohrman Kia responded

Thank you! We appreciate your business, Holly, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.

July 04, 2021

What a great bunch of people. I didn't think this type of customer service existed anymore, wow, was I wrong.. I am so glad my wife and I came in. Special thanks to Autumn, Danny and Allen! More

by Craig Lee Earhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Beliveau, Daniel Ramirez
Jul 05, 2021 -

Bob Rohrman Kia responded

Thank you, Craig, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 02, 2021

Savannah was great. No pressure and easy to talk to! I was able to get in and out fairly quickly and got the vehicle I wanted. More

by AutumnAdams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah Giffin
Jul 02, 2021 -

Bob Rohrman Kia responded

It's great to hear that Savannah was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Kia!

July 02, 2021

Very respectful staff, great experience, love the vehicle I got More

by PAYTON.MOORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson, Steven Walters, Garrett McDonald, Robert Diaz, Gwen McDonald, Jalen Moore
Jul 02, 2021 -

Bob Rohrman Kia responded

Thank you so much for choosing Bob Rohrman Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 02, 2021

Charged me for a ziebart treatmet that I denied but charged for it any. Not happy with your dealership and will never do business with you again More

by kvantholen
Recommend Dealer
No
Employees Worked With
Savannah Giffin
Jul 19, 2021 -

Bob Rohrman Kia responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind us asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 02, 2021

All phases of service were excellent and very personable. I would purchase another vehicle from Bob Rohrman. More

by RAPPINRON_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen Moore, Randi Rodriguez
Jul 02, 2021 -

Bob Rohrman Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 02, 2021

Everyone was so welcoming. Autumn was absolutely great! Her and Gwen looked everywhere finding me the sorento I wanted and didn’t try to sell me anything I didn’t want. Glad they made my deal happen! More

by Ldeko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McDonald, Autumn Beliveau
Jul 04, 2021 -

Bob Rohrman Kia responded

Here at Bob Rohrman Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Autumn and Gwen, and it was a pleasure having you at the dealership. We appreciate your review!

July 01, 2021

Put wrong oil in my 2020 kia they should check on my name on computer what oil they used before i wasnt very happy wanted to charge me 79.00 and i refused they made the mistake i only paid 47.00 More

by DITZYBLONDE1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caydon, Garrett McDonald
Jul 01, 2021 -

Bob Rohrman Kia responded

Thank you for the review of our service department. We will share your comments with them. Please don't hesitate to let us know if we can be of further assistance.

June 30, 2021

Service after the sale sucks. Why have warranty or say you'll fix something if you blow the customer off? Still waiting on things promised. More

by THUMPER6995
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan Plantenga, Jalen Moore
Jul 17, 2021 -

Bob Rohrman Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jul 17, 2021 -

THUMPER6995 responded

I have called several times. Was told they'd take care of it. Theyd let me know when. And never called back. My kids safety is at risk and all you cared about was selling us the car.

...
63
...