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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

July 15, 2021

Autumn was absolutely wonderful to work with as was the finance guy. I would drive 800 miles to buy again. Fun and easy! I appreciate the diligence to getting me a great deal and respecting my time. Meetin More

by CesShandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Beliveau
Jul 16, 2021 -

Bob Rohrman Kia responded

Congratulations on your new purchase! Thank you for sharing your excellent experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your five-star review.

July 12, 2021

The staff is friendly enough. But when someone brings their car in for service. Perform that service before any other services you find the vehicle may need. Wasted two hours only to find out the service More

by costa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Anderson
Jul 12, 2021 -

Bob Rohrman Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, may we please get your contact info? The Service Manager, Matt Yero and I have spoken about this already and are eager to help :) our emails direct are garrett.mcdonald@rohrmanauto.com and matthew.yero@rohrmanauto.com

July 12, 2021

I came for an oil change, tire rotation, inspection and to find this “noise” come from my front end. I explained how it sounds like something is loose with any bump! Very happy with everything until I drov More

by Heidi-ho78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson
July 11, 2021

Austin Brown was very helpful an check me in to service for recall notice . Was very helpful in my visit to dealership made my service easy, in &out. More

by TERRYPORTWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson
Jul 12, 2021 -

Bob Rohrman Kia responded

We appreciate your business and our team looks forward to serving you again soon! thanks again for the business...Boiler Up!!! garrett mcdonald, general manager

July 11, 2021

Just new to this dealership. Nothing is perfect, but we are liking the KIA K5 lots! Just disappointed no automatic compass and no Sirrius in this vehicle. More

by PEG4BILLH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro, Robert Diaz
Jul 12, 2021 -

Bob Rohrman Kia responded

Thank you for your honest feedback. We appreciate your business and hope you'll continue to enjoy your new KIA K5! Please don't hesitate to reach out if we can be of any further assistance. STOP BY on your 1st service appointment (complimentary) and say hello; we would love to hear more input on the K5. garrett mcdonald, general manager

July 10, 2021

Kaden was excellent to work with. Getting us into the car we wanted in the price range and monthly payments we needed. He listened, and did all he could to make the deal beneficial to us. More

by Greg Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaden Price
Jul 12, 2021 -

Bob Rohrman Kia responded

Thank you so much for your wonderful review, Greg! We are thrilled that Kaden had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Kia!

July 10, 2021

The customer service was great. Savannah and Mitch were patient and understanding and addressed all my concerns. I will surely recommend this dealership to others. More

by Chavali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Evans, Savannah Giffin
Jul 12, 2021 -

Bob Rohrman Kia responded

Thank you so much for your excellent review! We are so glad that Savannah and Mitch had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 09, 2021

Gwen and Logan V. were great working with us to get our new Carnival. They kept me updated and even delivered it to us when it came in. More

by D4elvis13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McDonald, Logan Vandeveer
Jul 09, 2021 -

Bob Rohrman Kia responded

Congratulations on your new Carnival! We are so glad that Logan and Gwen had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 08, 2021

Frankie rocked and helped me without an appointment..super fast. Every single time I go in that service department, I have a professional experience that I continue to be surprised by. More

by Coach G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson, Frankie Sanders
Jul 08, 2021 -

Bob Rohrman Kia responded

Thank you for choosing Bob Rohrman Kia, your feedback and rating mean a lot to us. We're glad Frankie was able to help, and we hope to see you again!

July 06, 2021

Service advisor was very informative. I felt confident making future appointments with Kia knowing that the communication between the mechanic, Service advisor, and myself seemed clear and informative. More

by Kia.Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Jul 06, 2021 -

Bob Rohrman Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

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