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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

October 21, 2021

Everyone we encountered was great! Randi, Mitch and Russel were a huge help! Thank you More

by a.lipking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel, Mitch Evans, Randi Rodriguez
Oct 21, 2021 -

Bob Rohrman Kia responded

Congratulations on your new vehicle! We are so glad that Randi, Mitch and Russel had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 20, 2021

Had a great experience,they got me in what I wanted and at the price I wanted on my monthly payment! Clean,comfortable and professional environment will be going back for my next car buying experience,a sa More

by CREWS_CORRIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron South, Gwen McDonald, Tony Aguilar, Jalen Moore
Oct 20, 2021 -

Bob Rohrman Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Aaron and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 20, 2021

Friendly, professional staff. No pressure to buy, but options were presented in a clear and respectful way. More

by dma2199913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron South, Garrett McDonald, Gwen McDonald, Jalen Moore
Oct 20, 2021 -

Bob Rohrman Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

October 20, 2021

The dealership looks great after the remodel. The sales people there were very pleasant and attentive. More

by MRSEPRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson
Oct 20, 2021 -

Bob Rohrman Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

October 19, 2021

I went in on my birthday to test drive a K5 and brought home an Kia Optima and I love it. Never thought that I would own one it is awesome. More

by tbennett1515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Plantenga, Jalen Moore, Clint Garriott
Oct 20, 2021 -

Bob Rohrman Kia responded

Here at Bob Rohrman Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 15, 2021

Moise did a wonderful job with us. He handles himself in excellence. Wouldn't recommend this dealership until changes are made in how you advertise. Only one complaint, which is no reflection on Moise, More

by jsfah
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moises Villa
Nov 01, 2021 -

Bob Rohrman Kia responded

Thank you for this feedback. While we're glad to hear that you enjoyed working with Moises, we are sorry that you didn't have the best experience overall at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 15, 2021

Found the car we want but ask the car to be detail but nothing was done still have stain on seat and dirt at the back Also did not come with full tank of gas More

by ALEXKHO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alejandro Noyola
Nov 02, 2021 -

Bob Rohrman Kia responded

Alex, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 13, 2021

The workers were very kind and helpful, and I was in and out of the service area very quickly! More

by erika.maneke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Oct 13, 2021 -

Bob Rohrman Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.

October 13, 2021

Aaron found us exactly the pickup we were looking for. He is VERY knowledgeable and pleasant to work with. We really appreciate his help and we would certainly like to work with him in our future needs More

by Berendaarnetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron South, Garrett McDonald, Gannon McDonald
Oct 13, 2021 -

Bob Rohrman Kia responded

Thank you so much for choosing Bob Rohrman Kia! Congrats on your new purchase, and let Aaron or our team know if we can be of any more assistance!

October 13, 2021

Excellent service, the customer service was wonderful and they were pretty quick at getting the job done. More

by Annalise.hartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Oct 13, 2021 -

Bob Rohrman Kia responded

Thank you for the kind words, Annalise, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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