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Bob Moore INFINITI

Oklahoma City, OK

4.5
348 Reviews

13000 N. Kelley

Oklahoma City, OK

73131

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Showing 348 reviews

December 25, 2021

Reggie is outstanding at his job. He provides top notch customer service no matter the circumstance. More

by Bricark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie
Dec 27, 2021 -

Bob Moore INFINITI responded

We'll be sure to pass along your comments to Reggie! If you're ever in need of more help, please let us know!

December 21, 2021

Doing the best that they can with what they’ve got available at this time More

by Heatly.dude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman neil
Dec 22, 2021 -

Bob Moore INFINITI responded

Thank you for your positive feedback. We’re proud to have you as a customer and we truly appreciate your business!

December 07, 2021

The service manager was great. Very anxious about fixing a problem. And very accessible if you have questions, More

by MIMIANDPOTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie in service
Dec 09, 2021 -

Bob Moore INFINITI responded

We appreciate your positive comments regarding our Service Department at Bob Moore INFINITI. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.

December 06, 2021

The overall service provided was great. The reps were friendly and did a good job updating me on the status of my vehicle. The car wash and vacuum left much to be desired. I expected a better detail serv More

by ThisIsReal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Scruggs
Dec 07, 2021 -

Bob Moore INFINITI responded

Hello, Thank you for your review. Our Service Department is working hard to keep up with the volume of customers and apologize if you felt we were not giving your vehicle our full attention during your service experience. We can assure you respecting our customers’ is always top of mind, and hope you understand the situation. If you have any further questions or concerns, please don’t hesitate to reach out. Respectfully, Tom Metheny, Service Director

November 24, 2021

Matt and the service department took excellent care of us this week (11/23/21). He was very genuine and eager to see that our needs were met. More

by Russparsons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
Nov 24, 2021 -

Bob Moore INFINITI responded

Very pleased to hear you’re happy with your auto service. You want your vehicle running right, and so do we. Come back again for anything you need. We’re happy to pass along your comments to Matt and the Service Department! Thanks again for the kind words.

November 23, 2021

Bob Moore Infiniti is a great dealership. There sales, maintenance and Customer Service next to none. Customers are always treated well at Bob Moore. More

by Mac Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Addington
Nov 24, 2021 -

Bob Moore INFINITI responded

We're so glad to hear your experience exceeded expectations! Thanks for choosing Bob Moore INFINITI - we're proud to serve you, Mac!

November 11, 2021

Reggie Addington is Great , friendly and professional. Cashier and Service Dept AAA score!! Love Bob Moore More

by hope4god
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Addington
Nov 12, 2021 -

Bob Moore INFINITI responded

We’ll make certain our Bob Moore INFINITI Service Department team sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

November 04, 2021

Was greated with a smile and received prompt check in service. Was advised of possible cost for my service visit before my repairs were completed. Reggie A., was awesome! More

by foxmokey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addington, Reggie
Nov 04, 2021 -

Bob Moore INFINITI responded

Thanks for allowing us to service your vehicle. It’s great to hear you’re satisfied with the work and the process. We'll be sure to show you review to Reggie! Let us know if there’s anything else we can do.

October 31, 2021

I brought my car in for service and oil change. Matt Price was fantastic - very customer oriented, personable, friendly. He went beyond the norm and showed me how to set the cruise control on my car; an More

by ambridges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price, service dept
Nov 01, 2021 -

Bob Moore INFINITI responded

Hello, Auto service is so important. It’s good to know you’re pleased with our Service Department’s work on your vehicle. We’re sorry you weren’t happy with the washing and vacuuming of your vehicle. We’d appreciate the opportunity to make things right and encourage you to connect with us – we’ll work with you to address your concerns. Thanks! Respectfully, Tom Metheny, Service Director

October 14, 2021

Timely, courteous, thorough and efficient are words I would write. I was met immediately, and the service rep explained the appointment. Extra work necessary was explained, and I agreed. Comfortable a More

by dhenley66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 01, 2021 -

Bob Moore INFINITI responded

We appreciate your positive comments regarding our Service Department at Bob Moore INFINITI. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.

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