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Bob Moore INFINITI

Oklahoma City, OK

Overview
Reviews
4.5
348 Reviews
Call Dealership (405) 748-8000
View Awards

13000 N. Kelley

Oklahoma City, OK

73131

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Showing 348 reviews

February 27, 2022

Josh in the service department is always a huge help very professional ,knowledgeable and goes the extra mile More

by Mlreid21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Feb 28, 2022 -

Bob Moore INFINITI responded

Thanks for sharing your positive feedback about Josh. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.

February 22, 2022

Great service! They answered all my questions and calmed my worries down by making me feel apart of the team. More

by Charles9210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie
Report | Print
Feb 23, 2022 -

Bob Moore INFINITI responded

Charles, we're so glad to hear our team was able to answer your questions and calm your worries! Thanks for choosing Bob Moore INFINITI - we're proud to serve you!

Feb 24, 2022 -

Charles9210 responded

Thank you for your service!

February 11, 2022

Reggie was very proficient in taking care of my repairs to my suv. keep up the great work. More

by blindduck88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reggie
Report | Print
Feb 14, 2022 -

Bob Moore INFINITI responded

Thanks for allowing us to service your SUV. It’s great to hear you’re satisfied with Reggie. Let us know if there’s anything else we can do.

January 27, 2022

Great service. The service writer was not only friendly but answered all my questions. Will use them again More

by creith45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie
Report | Print
Jan 28, 2022 -

Bob Moore INFINITI responded

Thank you for your positive remarks about your service writer. We take pride in the skill and knowledge of our Service Department. We’re glad you appreciate it, too.

January 21, 2022

Very helpful and very professionalism place very clean I would recommend for someone look for new cars More

by sangnguyen729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bartholomew
Report | Print
Jan 24, 2022 -

Bob Moore INFINITI responded

Thanks a million! We appreciate your business and your kind words. We hope we can help with your next new vehicle, too.

January 19, 2022

Friendly, reliable, and easy to work with. Never a hassle to get maintenance scheduled and handled. More

by Troc79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie and Matt in Service Dept.
Report | Print
Jan 20, 2022 -

Bob Moore INFINITI responded

There is nothing better than a quick and seamless service experience - glad we could be of assistance to you!

January 13, 2022

In the past it was excellent but today it was very frustrating. The service man was very degrading. More

by TJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Scruggs
Report | Print
Jan 14, 2022 -

Bob Moore INFINITI responded

Hello TJ, Sorry, you weren’t happy with your service advisor. We’d appreciate the opportunity to make things right and encourage you to connect with us – we’ll work with you to address your concerns. Thanks! Respectfully, Tom Metheny, Service Director

January 05, 2022

Reggie was Absolutely the nicest and very proficient at taking care of all my needs. Keep up the wonderful customer service. So pleased with the service Dept. I would definitely recommend to others! More

by WandaRetiredArmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Service Department
Report | Print
Jan 06, 2022 -

Bob Moore INFINITI responded

A great review makes it a great day for us. It’s good to know you’re pleased with Reggie and our Service Department’s work on your vehicle. We hope you’ll trust us for your future vehicle service needs.

December 30, 2021

Best, smooth and pressure free experience ever. Very professional staff, caring and informative crew. The Infiniti staff from Edmond makes purchasing a vehicle exiting again. Can’t wait to purchase ano More

by r.font
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas McGregor, Justin, snd Ronnie, Jared McElhany
Report | Print
Jan 03, 2022 -

Bob Moore INFINITI responded

Few things in life feel as great as driving a new car, Reyna and Raúl. It was our pleasure to help you find the perfect vehicle. Thanks for sharing your excellent feedback.

December 27, 2021

This dealer uses cutting edge technology to communicate with their customers keeping them abreast of every step in the process while servicing your vehicle. I love the summary video of services allowing yo More

by Q60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Addington
Report | Print
Dec 28, 2021 -

Bob Moore INFINITI responded

We appreciate your positive comments regarding our Service Department and their communication at Bob Moore INFINITI. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.

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