Bob Moore INFINITI

From my first internet inquiry- to taking a test drive- and finally the sale- was a very pleasant experience. The hour spent on going over the features of the car on the day of the sale was very helpful- b and finally the sale- was a very pleasant experience. The hour spent on going over the features of the car on the day of the sale was very helpful- but the reassurance that I could come back and review the features- especially with all the fancy electronics to learn- was a great extra. More

Disappointed with finance manager Rebecca for her lack of professionalism and courtesy. During my May visit to review lease options on an Infiniti sedan, Rebecca regrettably took the smoke and mirrors appro professionalism and courtesy. During my May visit to review lease options on an Infiniti sedan, Rebecca regrettably took the smoke and mirrors approach. She became impatient and terribly difficult to follow when money factor and residual was discussed. Called dealer back two weeks later to discuss purchase based upon earlier quote on an 08 held over model. Rebecca didn't remember that price; sold every 08 on lot, but one; but did offer now-higher-priced "deal" expiring TOMORROW. For score-keeping: that compound sentence contains at least two-and-a-half un-truths/ mis-rememberings. 1) I had written quote; 2) DID have all 3 remaining still in stock; 3) with 5 weeks now elapsed since initial visit, those three 08s still on the lot. Dealer purports to be no-haggle, offering straightforward service to the luxury segment. Pros: nice cars; affable and enjoyable salesmen. Cons: see review above. Finance department is happy to sell you a car (presumably at retail for current models); just don't ask too many questions! More

Great car buying experience. Sales and financing associates were helpful and very straight forward. They have followed through on every thing they promised. Excellent car buying experience. associates were helpful and very straight forward. They have followed through on every thing they promised. Excellent car buying experience. More