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Bob Moore INFINITI

Oklahoma City, OK

4.5
348 Reviews

13000 N. Kelley

Oklahoma City, OK

73131

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Showing 348 reviews

December 30, 2011

The customer service was great. Craig Smith always returned phone calls promptly and made sure we were taken care of. He was very friendly and accomodating. So far we have been very impressed with Bo More

by dlweber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Smith
Dec 30, 2011 -

Bob Moore INFINITI responded

Thank you for the kind words and I have forwarded this on to Craig's managers. I have also posted this to our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043 if you would like to post some photos of your Infiniti!

December 16, 2011

Very helpful and great to work with. Great experience. We bought our first Infinti in Tulsa and shopped around for our second. We received much better service from this dealer and this is why we chose to pur More

by Tivym1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Smith and Jayme Preston
Dec 16, 2011 -

Bob Moore INFINITI responded

Thank you for purchasing from us and I am glad we exceeded your expectations! I have forwarded this to their managers and also posted it on our Facebook fan page if you would like to share some photos (http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043)

December 13, 2011

I was treated with respect, and as a woman that is especially important to me. I have had bad experience at other dealers. Craig,the salesman, took as much time driving vehicles with me as I needed an More

by infinity2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Smith (sales), Finance Mgr.
Dec 15, 2011 -

Bob Moore INFINITI responded

I am sorry that we couldn't get the price where you wanted, but thank you for the kind words and purchasing from us despite the price difference! I have forwarded this on to Craig's managers and I hope to see some photos of the new car on our Facebook fan page! (http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043)

November 28, 2011

Initially I was dissappointed with this dealership. I put a deposit on a car that I was told would be brought in from another state. A week later I was told that the car I wanted was not available and t More

by buzzlightyear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Vervack, Toni (Sales Manager Infiniti)
Nov 29, 2011 -

Bob Moore INFINITI responded

While I apologize for the initial setback, I am glad that we could get your needs taken care of the next day! I have forwarded this to their managers and if you would like to post some photos of your 2012, check out our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043

November 15, 2011

Thank you so much for helping us out last Saturday. All of you were so helpful and patient with us. It was well worth the drive to Oklahoma. Sadi is so sweet and she was great to work with. We love our Maz More

by bratz375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sadi,Manager and others
Nov 15, 2011 -

Bob Moore INFINITI responded

Thank you for the kind words and I hope you had a safe trip back home in your Mazda! I have forwarded this to Sadi's managers and also posted it on our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043 if you would like to share some photos!

November 15, 2011

Traci met me @ Ardmore to bring me to the dealership which I thought was very nice. The dealership was located near the major highway and it was easy to find it. Traci was very kind and professional. More

by dbacani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci, Jaimie and Chris Johnson
Nov 16, 2011 -

Bob Moore INFINITI responded

Thanks for the great review and I hope your return trip was just as pleasant! I have forwarded this to their managers and posted it to our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043 if would like to share some photos!

November 14, 2011

Craig was very helpful, very responsive, returned phone calls and was not high pressure. Atmosphere was professional and friendly. Service, especially Mark in the body shop was exceptional. More

by Charlie Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Smith, Sean, Chris (can't remember last names)
Nov 15, 2011 -

Bob Moore INFINITI responded

Thank you very much for the great review! I have forwarded this to their managers and also posted it on our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043 if you would like to share some photos!

October 30, 2011

This was one of the nicest dealerships that I have traded with. They did not go back and forth on pricing, etc. I live four hours from OKC and don't have the time to travel back and forth. Ron Vervack was More

by dmcquitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayme Preston / Ron Vervack
October 29, 2011

Lam was very friendly (not pushy) and helpful...He showed me all features and told me to call him or come back if I had any questions about my new car..The process was quick and easy..Thank you More

by kgraham77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen and Chris Johnson
Oct 31, 2011 -

Bob Moore INFINITI responded

Thank you for the great review! I have forwarded this on to their managers and also posted it on our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043 if you would like to share it with your friends!

October 26, 2011

I was trying to find a more fuel efficient vehicle that was still sporty and had enough room for my two children. Jamie was very helpful, timely with e-mail responses, and had everything set-up when my h More

by jned13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, laum
Oct 28, 2011 -

Bob Moore INFINITI responded

Thank you for your kind words! I have forwarded this to their managers and if you would like to post some photos, I have posted this review to our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043

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