Bob Moore INFINITI
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 348 reviews
I bought my car online thru Autotrader. I was apprehensive at first but I dealt with their sales representative Dylan West and he made it smooth and comfortable. He accurately describe the car ov apprehensive at first but I dealt with their sales representative Dylan West and he made it smooth and comfortable. He accurately describe the car over the phone to me. He kept us posted all the way since we are from Illinois and display true professionalism. Upon arrival he walked my wife and I around the car and show us all the functions of this great car. This dealership earns a five stars in my book. Honesty and Integrity. This is how online buying should be. Thank you. More
Really pleased with the price and customer service on my purchase of a new Infiniti JX35. Overall great buying experience. I drove from a few hours away to purchase my car here because the deal was better purchase of a new Infiniti JX35. Overall great buying experience. I drove from a few hours away to purchase my car here because the deal was better than other surrounding dealers. Worth the drive. More
Great experience buying a new Infiniti. Easy process and a great team overall. Financing department was great and they were very informative. Easy process when picking up our vehicle and everyone was very h a great team overall. Financing department was great and they were very informative. Easy process when picking up our vehicle and everyone was very helpful. More
We tried to purchase closer to home but all we were told is we don't have that or we can't do that. We called Bob Moore Infiniti and all we heard was yes we can and we can do that. They found the exact JX 3 is we don't have that or we can't do that. We called Bob Moore Infiniti and all we heard was yes we can and we can do that. They found the exact JX 35 we wanted. We were a little slow and it was gone before we could purchase it. That didn't matter because they had the vehicle we wanted with an additional package that we didn't initially ask for. They made us an offer we couldn't refuse because they are about customer service. They go above and beyond to get you the vehicle you want. More
Craig was very knowledgable about the JX35 we recently purchased and helped us to find the right vehicle and features. We will buy our next Infiniti from him specifically. purchased and helped us to find the right vehicle and features. We will buy our next Infiniti from him specifically. More
I was wonderful to work with Mark and Anne when we purchased my Infiniti EX 37. They were friendly and helpful throughout the process. Mark was very generous with his time and was able to give us ex purchased my Infiniti EX 37. They were friendly and helpful throughout the process. Mark was very generous with his time and was able to give us excellent information about the different models and options available. More
Let me begin my saying that the only reason I have rated Let me begin my saying that the only reason I have rated this dealership a "5" in each rating category is because there isn't a 6 to select. Our Let me begin my saying that the only reason I have rated this dealership a "5" in each rating category is because there isn't a 6 to select. Our experience from start to finish here was great. Our sales rep Megan was great; extremely patient, friendly, knowledgable, constantly smiling, just incredibly pleasant to work with. The sales manager Charles was very friendly, took the time to speak to us directly, and made it clear to us that he was there to help us in any way possible. Santiago in finance was very friendly, very professional, and got us through the loan processes quickly, took the time to answer all of our questons in detail. We purchased a pre-owned SUV that looked like it had just rolled out of the showroom. Super clean inside and out, not so much as a single door ding, super low miles, and loaded out with virtually every available option. We knew up front that this vehicle was out of our price range.....or so we thought. Megan and Charles both were aware of our budget restrictions, but asked us to look over this SUV and take it for a test drive. We did, and of course were totally impressed by the quality of this vehicle. Again, knowing the price was going to be too high for us, we didn't think too much about it. Next thing we end up in financing and the preliminary numbers were just too high for our budget. So as we begin to think of exploring other options that were more affordable, the Bob Moore team went to work. Our sales rep, finance rep, the manager, and the GM worked together for about 30 minutes and our finance rep came back in the room with the news. They made this incredible deal on this SUV so that it did work for us. And by incredible deal, I mean incredible in every sense of the word. They did for us what 3 other major dealerships in the OKC area told us wasn't possible; we got a top quality, new model, full size loaded SUV, with low miles, for an affordable price that was thousands below what other dealerships were presenting. Bob Moore has made a customer for life with our family, and we look forward to sending our family and friends to them in the future. This team is truly there to help and take care of their customers and they have proven that they will truly do whatever it takes to earn your business and keep you coming back. Thanks for a job well done Bob Moore Infiniity! We will be back! More
We were treated so well by Michael and the rest of the Bob Moore staff. Michael was a joy to work with and really knew his stuff. We came away with a wonderful car that we will enjoy for years to come! Bob Moore staff. Michael was a joy to work with and really knew his stuff. We came away with a wonderful car that we will enjoy for years to come! Thank you! More
This is my fourth car from a Bob Moore dealership. Every experience has been easy and pleasant. I would definitely recommend this dealership to my friends and family. experience has been easy and pleasant. I would definitely recommend this dealership to my friends and family. More
We would highly recommend Josh to all of our family and friends. He was knowledgeable, and not too pushy like a lot of the other people we had encountered. He answered all of our questions thoroughly an friends. He was knowledgeable, and not too pushy like a lot of the other people we had encountered. He answered all of our questions thoroughly and even checked up on us after we purchased the car. Awesome experience! More