Bob Moore INFINITI

Very Responsive We were on a tight timeline and Blane went above and beyond answering questions and even texting us information after we left. When we got ready to t We were on a tight timeline and Blane went above and beyond answering questions and even texting us information after we left. When we got ready to test drive Blane had both vehicles pulled up and ready to go. We were able to make our decision quickly and we drove off with a car that very day. Zac who explained the technology was very helpful and energetic. More

The worst buying experience of anything ever in my life. I purchased an Infiniti from Bob Moore in March of 2018. As of today, September 3, 2019 I have still yet to receive the title for my car. That means t I purchased an Infiniti from Bob Moore in March of 2018. As of today, September 3, 2019 I have still yet to receive the title for my car. That means that I have not been able to drive my $30,000.00 car in about a year and a half. I have called the dealership dozens of times and sent dozens of emails. I usually get voicemail when I call (I’m not convinced that anyone works there) I never get a call back. My emails have gone unanswered. I have contacted an attorney who informed me that it would be a lengthy and costly process to use the courts. Meanwhile, my car sits in the garage with a dead battery from lack of ability to drive it. This has been the literal worst purchasing experience of anything, ever in my life. My hands are completely ties and all I can think to do is warn others before they go to this dealership and get the kind of abhorrent treatment that I have received. More

2019 q50 Bob Moore infinity treats you like family. Staff is very professional and courteous. We enjoyed our buying experience and would recommend Bob Moore in Bob Moore infinity treats you like family. Staff is very professional and courteous. We enjoyed our buying experience and would recommend Bob Moore infinity to everyone More

Logan and Peter provided my wife and I with great service. Sami and Barbara Mack with the enter-net Did a great job. My Wife Loves her New-used like new QX50. Thanks for your help and service. Jim & Terry Si Sami and Barbara Mack with the enter-net Did a great job. My Wife Loves her New-used like new QX50. Thanks for your help and service. Jim & Terry Simpson More

Best experience ever Craig worked selflessly to provide me with the best deal possible on a 2019 QX80 after my 2016 QX80 was totalled. He kept in constant contact during Craig worked selflessly to provide me with the best deal possible on a 2019 QX80 after my 2016 QX80 was totalled. He kept in constant contact during the week it took to receive the insurance proceeds so I could purchase the new one. Craig made the purchasing experience as brief as possible but still provide excellent salesmanship. Larry French was a pleasure to work with and has a wonderful personality and knowledge of your financing. More

Excellent sales staff and price AJ is amazing. He is a very experienced salesman. He really went out of his way to make the sale go smoothly. We had to travel to get to the deale AJ is amazing. He is a very experienced salesman. He really went out of his way to make the sale go smoothly. We had to travel to get to the dealership and they stayed open late for us. The finance went smoothly as well. Our bank wasn’t open and Larry French was able to get a competitive rate for us in minutes. Definitely will be a repeat customer! Thanks fellas I love my new ride :) More

Great Service Everyone (Carson, Heath, Chris and Sami) was very professional, courteous, friendly, fun and made my experience seamless in purchasing my new 2019 sil Everyone (Carson, Heath, Chris and Sami) was very professional, courteous, friendly, fun and made my experience seamless in purchasing my new 2019 silver Infiniti QX30. More

The General Manager has zero customer service When the GM Cory Sutter tells you that you will never buy a car from Bob Moore Autogroup ever again because he is mad and won’t pay to fix a car you h When the GM Cory Sutter tells you that you will never buy a car from Bob Moore Autogroup ever again because he is mad and won’t pay to fix a car you haven’t even purchased yet. Obviously go somewhere else. More

Purchase of a new vehicle My Infiniti Q50 was totaled in a car accident and I had been researching different vehicles, dealerships, etc. prior to making my new purchase. We dec My Infiniti Q50 was totaled in a car accident and I had been researching different vehicles, dealerships, etc. prior to making my new purchase. We decided to go with another Infiniti vehicle, since I loved my Q50 and how it performed throughout the years of ownership. I contacted Bob Moore Infiniti to set up an appointment and to let them know what I was looking for and my expectations as far as vehicle options/pricing. The reason I did this ahead of time was because I didn't want to waste any time with any "sales talk". Jeff Collins, New Car Director, answered my call, took notes and set up an appointment. Blane Hopkins was assigned as our Sales Associate. Blane was very helpful and kind throughout the entire process. Between him and Jeff we were able to obtain exactly what we were looking for; no wasted time. I absolutely hate shopping for cars because Dealerships usually spend an enormous amount of time offering you deals you have clearly expressed no interest on. Everyone we came in contact with was very pleasant and professional. 'Bob Moore Infiniti' understood our expectations from beginning to end delivering what we wanted, and respecting our time. More

Purchased new car The salesman was very informative. He new the cars well. Bob Moore Infinity goes the extra mile to earn you as a costumer. The dealership as a whole w The salesman was very informative. He new the cars well. Bob Moore Infinity goes the extra mile to earn you as a costumer. The dealership as a whole works together to make sure the car buying experience is easy. More