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Bob Moore INFINITI

Oklahoma City, OK

4.5
348 Reviews

13000 N. Kelley

Oklahoma City, OK

73131

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Showing 348 reviews

January 11, 2020

Service did a Great Job ! Chris Tannyhill , our advisor kept us posted as to the service being done along with the timing so we could make another obligation we had that day ! Appreciate the courtesy wash More

by Dale.menger
Recommend Dealer
Yes
Employees Worked With
Chris Tannyhill
Jan 28, 2020 -

Bob Moore INFINITI responded

Hi Dale, We appreciate your business and your kind words. We hope you’ll trust us for your future vehicle service needs.

January 01, 2020

Service department Reggie Addington is the best service rep. Ever it was a pleasure working with him during the repair work on our vehicle. He was knowledgeable on every More

by Reginald Bly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Addington
Jan 02, 2020 -

Bob Moore INFINITI responded

Thank you so much! We take pride int he skill and knowledge of our Service Department. We're glad you appreciate it, too. Stop by anytime!

January 01, 2020

Service repair I had a great experience with the service rep one of the best I had the years. Mr. Reggie Addington was the greatest well informed, great response con More

by Reginald Bly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Addington—Service Rep.
Jan 02, 2020 -

Bob Moore INFINITI responded

Thank you for sharing your positive feedback. We take great care to be certain our Service Department is one of the best. Let us know if there's anything else we can do!

December 14, 2019

Fast, Courtesy, and Efficient!! Love that I have an Infiniti shop near that treats me right!! Keeping me updated on my service is the best! More

by cmelliott32
Recommend Dealer
Yes
Employees Worked With
Reggie
Dec 16, 2019 -

Bob Moore INFINITI responded

It's great to hear your positive feedback. Thank you so much! We hope we've made a friend--and a permanent customer--in you.

December 12, 2019

Always does a good job, they didn’t fix our issue this time. They worked at it and said they will keep looking for a vehicle and model like ours for the same issue. They are suppose to let us know. More

by marknovotny53
Recommend Dealer
Yes
Employees Worked With
Tommy service manager
Dec 13, 2019 -

Bob Moore INFINITI responded

Thanks for your positive and encouraging feedback. We're proud to have you as a customer and truly appreciate your business. We hope we'll see you again soon!

December 10, 2019

Shady quotes - Arrogant Internet Sales Team - Terrible Right off.. you can sense the arrogance - like you're dealing with high-school kids who think they know it all. They offer you discounts then make More

by Siham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Logan and Ryan - Internet sales team
Dec 11, 2019 -

Bob Moore INFINITI responded

Hello Siham, Thank you for the feedback and please know our managers are reviewing your transaction and will be addressing your concerns. We take your feedback seriously and would like the opportunity to make things right. If you’d like to discuss things further, please don’t hesitate to reach out. Respectfully, Travis Jacques, General Manager 405-748-8007

December 06, 2019

Service call.... Reggie stepped in for holly this time. Super friendly and easy to visit with. Completely professional and not confusing. Clearly communicated what needed to happen with my Infiniti. Timing More

by Cindikwebb
Recommend Dealer
Yes
Employees Worked With
Reggie
Dec 09, 2019 -

Bob Moore INFINITI responded

It's great to hear your positive feedback. Thank you so much. It's our job to keep you rolling and we look forward to the next opportunity to serve you.

November 27, 2019

Reggie took very good care of me today when I drought my wife car in today for service and explaining the recall and what to do if we had a problem with it because it will be a while before the parts will b More

by BennyChaney
Recommend Dealer
Yes
Employees Worked With
Reggie Addington
Dec 05, 2019 -

Bob Moore INFINITI responded

Thanks for sharing your positive feedback. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.

October 14, 2019

Excellent service Their service team will make sure the customers are totally satisfied with the work performed. My service advisor was Holly Fuji. She’s professional, More

by MyQX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Fuji
Oct 24, 2019 -

Bob Moore INFINITI responded

Thanks for the kind words! We're glad to hear that Holly and the team were able to live up to your expectations!

September 24, 2019

Our salesman spent many hours finding what we wanted! I had my last Infiniti for nine years and loved it, but I planned to buy a different make of car this time. We came to the Infiniti dealership just fo More

by Annette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Smith
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