Bob Mills Mitsubishi

Great experience!! Top notch dealership!! I had a great experience and the service was very good A+. Well informed and my needs was exceeded. Salesman... Scott was very courtesy and looking ou I had a great experience and the service was very good A+. Well informed and my needs was exceeded. Salesman... Scott was very courtesy and looking out for my best interest and seemed to accommodate the best options. Explain and went over all details of the vehicle. I couldn’t have had a better experience. Nothing negative to say class act start to finish thank you, Roger More

CANNOT BE TRUSTED They are snakes and cannot be trusted. I will never again purchase a vehicle from them and ensure I tell everyone NOT to go here nor refer anyone beca They are snakes and cannot be trusted. I will never again purchase a vehicle from them and ensure I tell everyone NOT to go here nor refer anyone because they will take any opportunity to take advantage of you. I bought a car in October and got approved and all. I agreed to one price originally and told them specifically, both my brother and myself, that I DID NOT want an extended warranty. They added one anyway on the sneak. I was called to come back in to sign paperwork that I was told had to be redone because the bank requested it due to the information being off line on the paperwork. I had no idea I was signing a warranty form along with a new service contract with new numbers on it, increasing my payment because they added their own dealership warranty for $3,000 which increased my payment and defeated the whole purpose of me buying the car in just my name and not in my brothers name. I was rushed to sign paperwork believing him when he told me there were no changes so I did not go over everything all over again and check if there were any differences. Stupid of me , yes I know. But they are LIARS and cannot be trusted, and I will be contacting my lawyer because I have messages from them and calls with dates, and proof from the bank that new paperwork was not requested. They also tried numerous banks when I requested that they only try one, or I would go through my own bank. Running my credit over and over unnecessarily when my credit was not bad to begin with. They are scam artists and the worst dealership in Jacksonville hands down. I have owned 6 vehicles and they have won the worst car buying experience because even their customer service sucks! They are rude and disrespectful when I was trying to just discuss and explain the situation, rather than them hearing me out and doing their xxxx jobs. You cannot trust an unethical company with unethical employees. I wish I could give zero stars but instead I will ensure I write bad reviews on every site I can find and I will make sure to contact the BBB because YOU SUCK!!! I hope your business fails and you lose everything because you do no deserve a xxxxxxx service business with xxxx poor service. It's a xxxx shame. IF YOU'RE DESPERATE GO FOR IT. We unfortunately were not but they still took advantage because they knew we were excited about having a brand new vehicle. SAY NO TO BOBS!!!!! Free warranty on all new mitsubishi vehicles yeah that's a xxxxxxx lie. What's a free warranty if you are still forced to buy an extended one?! Oh, it does not exist. More

Awesome! When myself and my husband arrived at the dealership, we were greeted by Elijah. He was very pleasant,professional and very helpful. We were there to When myself and my husband arrived at the dealership, we were greeted by Elijah. He was very pleasant,professional and very helpful. We were there to look at a Challenger for me. By the time we left, I had my Challenger and my husband purchased a FJ 7 Cruiser. Our experience there was awesome thanks to Elijah and the rest of the staff. I would recommend this dealership! More

Got it done If u looking for a car this is the place to go. The price and the finance was awesome. The car is brand new car. If u looking for a car this is the place to go. The price and the finance was awesome. The car is brand new car. More

Awesome Experience Scott Faulkner went the extra mile to ensure we got best deal for me and my family. Easy to deal with and no pressure at all. Will absolutely go back. Scott Faulkner went the extra mile to ensure we got best deal for me and my family. Easy to deal with and no pressure at all. Will absolutely go back. More

GREAT EXPERIENCE Scott Faulkner got me the deal i wanted the Suv i wanted when my local dealer wouldn't take the time. Scott spent more time with me than expected he Scott Faulkner got me the deal i wanted the Suv i wanted when my local dealer wouldn't take the time. Scott spent more time with me than expected he totally went the extra mile for me . i was very impressed. great experience More

Wonderful Experience with Scott was amazing. He got me the best car with the best deal and nothing could have been better. I would definetly refer my friends to Experience with Scott was amazing. He got me the best car with the best deal and nothing could have been better. I would definetly refer my friends to this place. More

Got me in a new car! I went in hoping to get a used truck. With much help from him, I drove away in a new car. Many thanks! God Bless! I went in hoping to get a used truck. With much help from him, I drove away in a new car. Many thanks! God Bless! More

New vehicle It was a great experience. Scott answered all of our questions and made buying a new car easy. We would highly recommend this dealership & Mitsubishi' It was a great experience. Scott answered all of our questions and made buying a new car easy. We would highly recommend this dealership & Mitsubishi's More

Great time with Elijah very smart with his sells First time in my life I had a chance to get a new car eventually I will be able to get a a new Truck and repair my credit life and stay clean and sobe First time in my life I had a chance to get a new car eventually I will be able to get a a new Truck and repair my credit life and stay clean and sober. More