Bob Lanphere's Beaverton Honda

We bought a Honda CRV 2023 last month from Beaverton Honda. Nick was the sales representative during the purchase. It was a very amusing experience with Nick since he was caught being blatantly dishones Honda. Nick was the sales representative during the purchase. It was a very amusing experience with Nick since he was caught being blatantly dishonest about the most obvious after-sales services at the dealership. Nick initially told us that Beaverton Honda did not provide the mandatory 2-year after-sales service for brand-new cars in an effort to make us buy the 5-year long dealership after-sales service. He also tried to charge us an additional $986 for sealant that Honda already applied at the factory. He eventually walked back on his mendacious sales tricks when we showed disinterest in buying the car from the dealership. Overall, it was an unpleasant interaction with a stupid dealership agent. More

Recently bought tires here. Got a flat. Dealership will not stand behind tires. Wait for next appointment....4 days out. If you have to replace tire, you have to deal with the m Got a flat. Dealership will not stand behind tires. Wait for next appointment....4 days out. If you have to replace tire, you have to deal with the manufacturer yourself! Wow! What service...not! Been having my SUV serviced here. Guess that was a mistake. More

Manny displayed very good customer service , he was conscientious , pleasant , and professional during the entire process conscientious , pleasant , and professional during the entire process More

The issue with having a “customer advocate” is that if they stop advocating for you, you have no one else to contact. Ended up working out mostly ok but still a PITA for a while there to get ahold of anyo they stop advocating for you, you have no one else to contact. Ended up working out mostly ok but still a PITA for a while there to get ahold of anyone who could help. Now it’s a year later (end of 7/2023) and I’m trying to get service scheduled but they can’t help me until the end of October for a recall (no transportation options home btw, even though it’s a Honda issue) or an indeterminate amount of time for a new key because of a supply chain issue (thought we weren’t blaming Covid for everything anymore but apparently they still do) More

Very nice and clean space, nice cars on display. They have some very comfortable seats. They have some very comfortable seats. More

We went to 4 other dealers before we came into Beaverton Honda. Eric helped us with the whole process. He was receptive and truly listening to what we had to say. He got us the deal we felt comfortable with Honda. Eric helped us with the whole process. He was receptive and truly listening to what we had to say. He got us the deal we felt comfortable with and the car we wanted. Even the waiting process was made nicer by the drinks and cookies they had. It was a long day but in the end we got our new car! Thanks Eric! More

Really had a great buying car experience with Erick Batres and the Beaverton Honda. Things were smoother and faster than other car dealerships I dealt with in the past and they really walk the talk and Batres and the Beaverton Honda. Things were smoother and faster than other car dealerships I dealt with in the past and they really walk the talk and follow their mission of selling cars and how they treat customers and do their business well. I recommend Erick the Sales Associate, he will find different ways to help you understand the difference deal offers and easy way to follow the process and no pressure feelings but a comfortable way to do business. Surely a referral to my friends and family members. More