Andrew Johnson

Inappropriate Mechanic Comments: "What's the nicest way to say 'you're an idiot?'" My wife had an appointment on 9/12/26 with the service department. Overall, the appointment was not a pleasant expe to say 'you're an idiot?'" My wife had an appointment on 9/12/26 with the service department. Overall, the appointment was not a pleasant experience. Andrew's condescending and dismissive demeanor to both of us was disappointing. To give a brief summary of the issue for which the car was brought in: The dual climate control system will very often not split the temperatures as it should. For example, if the driver-side temperature is 78, and passenger is 62, the driver-side vents will emit the passenger's cold air, and vice versa (yes, even after driving for 15+ minutes). This happens both with AC on or off. Firstly, Andrew immediately stated that dual climate control will not function if the AC is enabled. This is completely false, and there is no documentation anywhere to back this up. Secondly, Andrew claimed that this is just how it's supposed to work, and the driver & passenger air temperatures will mix together, and that must be what our issue is. He was rude and dismissive, and didn't even do any troubleshooting before giving us these responses and treating it as a non-issue. Additionally, when she picked up the car the next day, my wife was asked by the GM if she had seen the video from the service department about the climate control. She never received any video from the department. To add to our disappointment, we reviewed dash cam footage during the service, and found that one of the mechanics was making extremely inappropriate comments to a coworker about my wife, including "What's the nicest way to say 'you're an idiot?'", and laughing about it with a coworker. Moving forward we will go elsewhere for service. More

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Riley was very professional, pleasant and helpful. He helped me out with my car's headlight. It needed to be replace under warranty. He had to order the part and it was arriving the next day and promi He helped me out with my car's headlight. It needed to be replace under warranty. He had to order the part and it was arriving the next day and promised me it would be fixed that day which was a Saturday! So, I left my car there. And I received a call on Saturday an hour and a half earlier than what was scheduled. The part was scheduled to arrive at 2:30pm, and it took 3-4 hours to replace...But, I receive a message my car was READY to be picked up at 1:27 pm! What service! I am amazed. He knew what to do. He knew I was hesitant to leave my car. When I picked up my car, it was washed and looked GREAT! He even told me that the carwash broke my windshield wiper and they replaced it with a new one. I live in McMinnville, I will take the time to take it there to be serviced. Because the service was excellent. Thank You Riley and crew. Your customer service is very impressive. Well worth the trip. I do have to mention Andrew Johnson, He was helping the dealership service department where I had my car service in the beginning, by Christian Taggart, Buick GMC of Beaverton. More

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Brought my car in to be detailed and they destroyed my car seats and returned the car to me with white cleaner residue literally everywhere. Not to mention the took my floor mats. I brought it back to car seats and returned the car to me with white cleaner residue literally everywhere. Not to mention the took my floor mats. I brought it back to be fixed since the car was so disgusting. They managed to clean off most of the residue from the cleaner but they didn’t do anything to the seats. Now even weeks later if I try to wipe down my seats with a wet rag the detergent that they left in there bubbles up and foams. Any little drop of water from the rain leaves marks on the seats from all the detergent. It’s disgusting. And they basically told me, to bad there is nothing we can do. It’s just ridiculous that you bring a car in for a detail and get it back looking worse than it did before. Now I’m looking at having to pay $2500 to have my seats redone. But I guess at least they found my floor mats and gave them back to me. I have been bringing my car here since I bought it at the end of 2015, the service has been declining since 2020 and this was just the xxxx show to top it all off. so after 7+ years as a customer I don’t think I will ever go back. I also don’t recommend that anyone Else go here for service. More

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JC knows how to make the magic happen. He definitely works miracles. So happy to have worked with him and hope to continue to work with him in the future! Mahalo JC for your support and k He definitely works miracles. So happy to have worked with him and hope to continue to work with him in the future! Mahalo JC for your support and knowledge. More

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I had been looking around to find the perfect vehicle to replace my 2015 Chevy Tahoe LTZ and found not only the perfect vehicle but the perfect car buying experience with Kyle at Beaverton Honda! I ended up replace my 2015 Chevy Tahoe LTZ and found not only the perfect vehicle but the perfect car buying experience with Kyle at Beaverton Honda! I ended up finding a 2021 Honda Pilot Black Edition in white plus they gave me more than I anticipated for my trade. Kyle had all the paperwork ready for me to sign and I was in and out in less than an hour! I also had an amazing experience with the Honda parts department. I a lift put on before I took the car home and Ron, Parts Manager, went out of his way to get the parts here by the next day! Everyone at Beaverton Honda is so amazing from the Sales department to the Service department and made the entire experience stress free. I will recommend Beaverton Honda to anyone who is shopping for a new or used vehicle! More

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Excellent service! My experience here was phenomenal. I would highly recommended going to Andrew at for all of your car service needs! He exceeded all of my expectations My experience here was phenomenal. I would highly recommended going to Andrew at for all of your car service needs! He exceeded all of my expectations and provided excellent customer service that was timely, affordable, and convenient. More

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