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Bob King Kia
Winston Salem, NC
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1,099 Reviews of Bob King Kia
Terry and Donna were the very best...They showed professionalism and were very easy to work with..... I would recommend them to anyone wanting a new or used car....I would go back tomorrow if I need professionalism and were very easy to work with..... I would recommend them to anyone wanting a new or used car....I would go back tomorrow if I needed anything from them... Thks Bob King for the great deal you gave my mother... Rick Coe ( Son ) Mary Coe ( Mom ) and car buyer........ More
This was the most excellent car buying experience I have ever had! I phoned Bob King and spoke with the internet manager regarding the car I was looking for; she took my information and said she would have ever had! I phoned Bob King and spoke with the internet manager regarding the car I was looking for; she took my information and said she would have someone phone me back. Within minutes, I was speaking with Rodney Rhoda, the most friendly and genuine car dealer I have come in contact with. He patiently explained the cars he had that met my needs and stated I would receive an excellent deal. After speaking with him several times that day, I decided to travel to Winston to see the car he said would meet my desires. I was not disappointed. He thoroughly showed my Dad and I my now new 2013 Sorento and answered all of our questions. He never made us feel rushed but instead like family! He kept his word that I would get an excellent deal and an excellent car and I wouldn't agree more. I have since contacted Rodney multiple times regarding various questions with my car and he still shows the same patience and speediness of replying! Bob King Kia was an excellent car buying experience and I look forward to doing business with them, and Rodney, in the future. More
I had a great experience with the staff at Bob King Kia. The sales people were easy to work with and very helpful. The finance dept. that processed our payment were quick and friendly. I would recommend thi The sales people were easy to work with and very helpful. The finance dept. that processed our payment were quick and friendly. I would recommend this dealership to friends and family. More
We gave the Kia Dealership a high overall rating. The sales representatives were exceptional and seemed to genuinely want to help us and give us a good experience. They went out of their way to educate sales representatives were exceptional and seemed to genuinely want to help us and give us a good experience. They went out of their way to educate us about the cars and they let us drive different models to help us make a decision on what was right for us. The financial person was such a delight to work with and she helped us understand everything and made sure we were happy with our payment plan. Overall, it was a very satisfying experience and we came away with a car which makes us happy. Thanks for everything your hard-working staff contributed to our experience. Suzy and Brad Hix More
I requested an internet price Saturday morning and heard from Niya within minutes. She provided me a number in writing and over the phone. We came into the dealership that afternoon. Terry showed us two car from Niya within minutes. She provided me a number in writing and over the phone. We came into the dealership that afternoon. Terry showed us two cars for us to test drive.He showed us the motor and explained how it worked to us, something I do not recall happening with my last purchase. He checked availability of colers and features in both models. He was friendly and courteous. He was able to provide me a price within my target desired range for the identified vehicle. He was able to gove me the price for the car and color that had not arrived. When he met my price he provided numbers to Donna. Donna was fast, friendly and efficient. She was able to answer my questions on options fully. As my car would not be here till Monday, he provided me with a loaner. He closes well. On Monday I took delivery. My son left his sunglassess in the trade and Terry has stashed them for him. The time that it took to buy my car was the same as at the Ford place but it seemed to take less time here. We were very pleased. More
Our family purchased a 2010 Kia Soul here at the end of June. Tim Ray worked with us to make sure all of our questions were answered. The entire experience was pressure free and Tim did everything he cou June. Tim Ray worked with us to make sure all of our questions were answered. The entire experience was pressure free and Tim did everything he could to make sure that the process went smoothly. I would definitely recommend this dealer to friends and family, and we will be coming back when it is time to purchase another vehicle. More
My experience purchasing the new 2013 Kia Optima EX with Leather and Tech package from Bob King Kia spanned over a few days. I talked with Terry Stevenson about what my options were regarding the trade in v Leather and Tech package from Bob King Kia spanned over a few days. I talked with Terry Stevenson about what my options were regarding the trade in value of my current vehicle, a 2011 Kia Forte Koup SX, which was purchased from Bob King Kia 2 years ago. After a test drive of an EX model Optima with all options, we sat down and went over what my current vehicle was worth and that it appeared that the dealership would not be able to pay off what I still owed on it. Although I was not able to reach a deal I actually was the first to give Terry a call back that evening because I still believed a deal could be made and all the employees there that day loved my current vehicle and would have loved to be able to work something out with me. A few days later I was invited back to talk with Terry about what my options were. I walked in knowing what I wanted my numbers to be and was willing to leave empty handed if a deal could not be made. After talking with Terry, Scott McLeod talked with me and basically told me our numbers were too far apart. As I was leaving Terry chatted with me and told me that the managers were going to work something out, they ended up giving me an even better deal than what I originally requested and we shook hands on the deal. Regarding financing, I dealt with Jay Barnes. He gave me an excellent apr and even found a few extra dollars to refund me from my old vehicle that was traded in. At the end of the day, everyone I dealt with at Bob King Kia treated me with respect and gave me the best deal possible. I would recommend this dealer to anyone interested in a great car with a great warranty. I personally would purchase another vehicle from Bob King Kia, but not for awhile! More
Everything about our experience was great! Our salesman, David was great! Everyone was very patient with us and never got frustrated with us every time we said "no". Everyone listened to us and was respec David was great! Everyone was very patient with us and never got frustrated with us every time we said "no". Everyone listened to us and was respectful of our maximum monthly payment and we feel they did everything they could to help us reach our goal. We left with a 2013 Kia Sorento and could not be happier! We will definitely refer others to Bob King Kia! More
Our experience with Bob King Kia ended up being a good experience. My wife and I had a couple of issues right after purchasing our vehicle. But after these issues were communicated properly, everyone we experience. My wife and I had a couple of issues right after purchasing our vehicle. But after these issues were communicated properly, everyone we dealt with followed up and made us feel like our concerns were important to them, and worked to resolve them. They showed great customer service after the sale. This is much more important and valuable than any "initial purchase experience" review. Any dealership can be nice and helpful to you while you are shopping for a vehicle. But it shows great integrity of a team that wants to please their customers after the sale. I have never had this great of after-sale customer service from an auto dealership in the 20+ years that I have been buying cars. We are very pleased, and humbled, and would definitely recommend Bob King Kia to anyone looking to purchase a new vehicle. More