Bob King Kia
Winston Salem, NC
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1,098 Reviews of Bob King Kia
Great Experience We worked with both Darian and Ty over the course of two days, narrowing down just the right vehicle for us. Both were knowledgable and patient in an We worked with both Darian and Ty over the course of two days, narrowing down just the right vehicle for us. Both were knowledgable and patient in answering our questions and demonstrating the various features on the vehicles. More
I throughly enjoyed my experience. I really enjoyed my experience trading vehicles with Bob King Kia. The staff were very helpful and informative in helping me with any questions and in I really enjoyed my experience trading vehicles with Bob King Kia. The staff were very helpful and informative in helping me with any questions and information that was needed. I would highly recommend this Kia dealer to anyone!! More
Unhappy customer After spending 3 hours we were told that we were approved then told no we were not. These people are true salesman don’t use or go to them. After spending 3 hours we were told that we were approved then told no we were not. These people are true salesman don’t use or go to them. More
Excellent beyond expections Where do I start. The sales staff was exceptional , friendly , courteous service with no sales pressure . They were very informative and payed attent Where do I start. The sales staff was exceptional , friendly , courteous service with no sales pressure . They were very informative and payed attention to our needs in what we were looking for in a vehicle. And darrel our salesman went above and beyond what most would , even though he had a bad foot and was walking with a cane because of the surgery he had on his foot. Thank you Darrel for your patience with us, and you overall awareness of what we were looking for . And then onto the financial team, who also went above and beyond to get us the deal that were looking for and getting our payments as close to what we wanted .You are and exceptional team and work together as a team with your sales people to bring the customer into your family. Which is exactly what we felt like . And this is all brought about by the owner Ron who leads his team by being on the floor not stuck in his office . He makes the whole visit to his car lot a very pleasant experience. He is one the most unique and colorful (literally) individuals that i have ever met . So would i recommend Bob King Kia to my friends and family ? Yes i would it was a very special and pleasant surprise that my wife and I both enjoyed. And when it is time to trade this one in we will for sure be going back to get our next one. Thanks again to the sales dept , financial dept. and the owner for a very pleasant visit. Mike Levandoski and Anne Chandler More
Faulty tires They sold me a vehicle and lied on the paperwork about the tires being non stock. So when the wheel fell off on the highway and I almost wrecked becau They sold me a vehicle and lied on the paperwork about the tires being non stock. So when the wheel fell off on the highway and I almost wrecked because of their faulty tires they tell me to take it to Honda cause it’s their warranty so I had it towed to Honda and they said the tires weren’t stock so it wasn’t covered. So I call bob king and tell them they need to fix it and they said no and that they don’t “look at what kind of tires that are on their cars” so basically they don’t check the safety of their vehicles. And they don’t care about the safety of their customers. I will never buy from bob king Kia because they don’t care about the safety of the cars they sell and they lie on their paperwork. Update: In response to the owners response: The only reason I wrecked was because you sold me a car with loose tires and a bogus warranty. I spoke to your general manager and they told me “too bad” and “we don’t have to help you” and have been EXTREMELY rude. I took my car to flow Honda and they have been extremely helpful and have been doing everything they can to help us, and they agree that Kia is in the wrong. I am always out in the community and work with a large census of people (greater than 1100 in the triad alone) and I will make it clear to all who listen how bob King Kia has treated my family and me. I Mean my family could have died because your people didn’t tighten the lug nuts and the wheel fell off , and your general manager says “too bad?!” Seriously?? If you want to help and make it right you can email me atkennpatj@gmail.com. Goodbye. More
got a really good deal on our new Sorrento! really liked our sales rep, Darian Hester. He was friendly and personable, and we got our price which is what it's all about! The Manager was also ver really liked our sales rep, Darian Hester. He was friendly and personable, and we got our price which is what it's all about! The Manager was also very friendly and helpful. This was an overall good buying experience . This purchase is our 4th Kia purchase, so we are happy with the car brand and with how well they performed as well as the comfort. Thanks, Darian, for a wonderful buying experience. More
Pleasant buying experience My salesman, Todd Prater, was enthusiastic and helpful. He helped me throughout the process. They were willing to work with me on some financial iss My salesman, Todd Prater, was enthusiastic and helpful. He helped me throughout the process. They were willing to work with me on some financial issues with the insurance company that was handling my accident claim and accommodated my needs. I would buy from Bob King Kia again. Love my Sorento. More
LOVE OUR SORENTO After months of searching which vehicle would be spacious for our daughter and if trading our Mustang was worth it, both Patrick O'Clair and James Jau After months of searching which vehicle would be spacious for our daughter and if trading our Mustang was worth it, both Patrick O'Clair and James Jaurez helped me get into a new 2018 KIA Sorento. Not only did they help me and my husband into a new car but even helped us only have one loan and not two. They went above and beyond and helped my husband get rid of the loan that was under his name so that he may be able to only be paying on one vehicle. No other dealership would've thought of doing that. We appreciate our vehicle and we cannot say enough how grateful we are of the help from Patrick and James. More
Another great experience purchasing our Sedona van! Yesterday we purchased our 2nd Kia Sedona van from Bob King Kia. New salesman Tim Harris was kind and helpful. He was able to answer all our questions Yesterday we purchased our 2nd Kia Sedona van from Bob King Kia. New salesman Tim Harris was kind and helpful. He was able to answer all our questions about the new van and was very personable. Terry McCoy is now in F&I. He was very efficient and the paperwork process went very smoothly. James Juarez, general manager, is also pleasant and sincere. This dealership goes above and beyond in customer service in sales and service also. Even though we live about 45 minutes away from the dealership, it is so worth the trip. Our 1st van was 11 years old and had served us very well. We are extremely pleased with this new purchase and when the times comes, we will head back to Bob King Kia to purchase again. Oh, and by the way, we also purchased a Soul in March. We took it with us for service while we were purchasing the new van. John Apple in service was very professional, and even though I did not have a scheduled appointment for service, he was able to work my car into the shop with no problem. The Soul is a great car, too. On the way up and back to Winston-Salem, I got 30.3 mpg!! And our daughter, son-in-law, sister, brother-in-law, pastor, and another friend all drive Kia's! I guess you could say we are hooked on Kia autos!! More
Very good car service! Yesterday, we visited Bob King Kia to purchase a new Sedona van. We took our Soul for an oil change, and even though we did not have a scheduled appoi Yesterday, we visited Bob King Kia to purchase a new Sedona van. We took our Soul for an oil change, and even though we did not have a scheduled appointment, John Apple, in service kindly worked us in. He was very professional and kind. More