
Bob Johnson Toyota
Rochester, NY
Filter Reviews by Keyword
By Type
711 Reviews of Bob Johnson Toyota
Simple, clear, pleasant buying experience I really appreciate Dorchel's approach to car sales: no hassling or pressure – they just help you find what you're looking for, and make everything as I really appreciate Dorchel's approach to car sales: no hassling or pressure – they just help you find what you're looking for, and make everything as clear as possible. The whole experience was very smooth and friendly. I absolutely recommend this dealership, and I plan to go there again for future car purchases. More
Quick, Easy, No Hassle Car Shopping This dealership made my car shopping experience very easy and worry free. I was able to do the bulk of it online in my spare time which was a huge lif This dealership made my car shopping experience very easy and worry free. I was able to do the bulk of it online in my spare time which was a huge lifesaver for me. You can send your credit report, leasing options and what car you are interested right to them and they will get in contact with you to finish the rest. More
I love Toyota vehicles The people are friendly and attentive. They listen & answer. They are knowledgeable and if they do not have an answer to your question they will resea The people are friendly and attentive. They listen & answer. They are knowledgeable and if they do not have an answer to your question they will research it for you. The showroom is very clean and bright and comfortable. More
Dorschel is a no-hassle dealer! Very good experience with this dealer. They offer a no hassle experience with very friendly sales associates. The business operations are smooth and Very good experience with this dealer. They offer a no hassle experience with very friendly sales associates. The business operations are smooth and the building facilities are clean - even with the construction "dust!" More
Totally above board, quality experience! As a naturally skeptical person, I was truly impressed with the honesty and sincerity of the staff, especially our sales-person Joe Roides. Joe was pa As a naturally skeptical person, I was truly impressed with the honesty and sincerity of the staff, especially our sales-person Joe Roides. Joe was patient and amazingly skilled at explaining all the facts and answering our questions.. We are thrilled with our new Toyota and the deal. Thanks, Dorschel! More
Wonderful car buying experience! Our experience with Dorschel was exceptional from start to finish! The receptionist was pleasant, helpful and very efficient. Our trade in appraisal Our experience with Dorschel was exceptional from start to finish! The receptionist was pleasant, helpful and very efficient. Our trade in appraisal was fair and our salesman, Zaka Ansari, was professional, knowledgeable, thorough and a pleasure to deal with in every way. He got us the car we wanted, the Toyota Highlander, with the financing that fit our needs. We are very happy! More
Pleasant, informative, very helpful Everyone was friendly, answered all our questions, and provided us with the Tacoma that fit our needs. The style, performance and dependability is wh Everyone was friendly, answered all our questions, and provided us with the Tacoma that fit our needs. The style, performance and dependability is why we chose Toyota. Thank you!!! More
This is the way Car Dealerships should work! Usually dread going to car dealerships to look for new vehicle, but was pleasantly surprised and lucky enough to have Kimberly Braggins as sales consu Usually dread going to car dealerships to look for new vehicle, but was pleasantly surprised and lucky enough to have Kimberly Braggins as sales consultant. She made the whole process easy, relaxed and no pressure. Answered all my questions and it was great not being shuffled from one person to another or haggling back and forth over price. Kimberly did all the paper and leg work and I ended up picking up my new Prius V the next day! I am 100% satisfied with overall experience. More
Good dealer. Salesman is friendly and helpful. Used cars are under good condition. Really satisfied. I just bought a 2012 Camry, looks like a brand new vehicle. Salesman is friendly and helpful. Used cars are under good condition. Really satisfied. I just bought a 2012 Camry, looks like a brand new vehicle. Not a bad price and excellent performance. More
Very Happy Jason our salesman was wonderful, and I was referred to Dorschel's from Kim O'Connell who works at the same location as Jason. This is the very first Jason our salesman was wonderful, and I was referred to Dorschel's from Kim O'Connell who works at the same location as Jason. This is the very first time my husband and I have bought a Brand New vehicle ever!!! We love it!!!!!!!!!!!! More