
Bob Johnson Toyota
Rochester, NY
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711 Reviews of Bob Johnson Toyota
Lease a 2016 Corella My husband has always dealt with Dorschel for all his cars,and he suggested to check out Dorschel. And I am glad I did! Joe Roide worked with me to l My husband has always dealt with Dorschel for all his cars,and he suggested to check out Dorschel. And I am glad I did! Joe Roide worked with me to lease a 2016 Corolla Joe explained everything and got us the best deal. Joe was very professional and friendly and took his time with us. My husband and I will highly recommend Joe and Dorschel to our friends and family. Sincerely, Debbie Carney More
As far as Dorschel goes, I wasn't completely satisfied. Worked with Jason, and Matt. If it wasn't for Jason's follow up call about the vehicle, we probably wouldn't have given it a second go round. I hope Worked with Jason, and Matt. If it wasn't for Jason's follow up call about the vehicle, we probably wouldn't have given it a second go round. I hope Dorschel's manager understands their involvement with our purchase and that he gives Jason and Matt credit for the sale. My only regret was that Dorschel management didn't address my concern enough about the condition of the tires, and chose to do nothing. Matt did explain that management wouldn't do a thing about it. Which sends me a strong message about Dorschel. Matt suggested to check the level of the threads, and bring the car into the service area,. Upon doing the quick and easy penny test, clearly the threads are below standards and indicates, tires need replacing. The service manager, I believe, when he saw me doing the penny test, couldn't care less. He acted as though I had three heads. Long story short, I bought the vehicle because it was priced right, however, I have to buy a new set of tires, I don't want to compromise safety. Going into the service area to check the thread level was a total waste of time. I feel like Dorschel felt they discounted the vehicle so much, safety of their customers doesn't matter as long as they get what they need to get out of the sale of a vehicle. I'll be taking the vehicle to a reputable service place and confirm what I already know. I put my faith in the Dorschel name, and bought the car hoping the service area did their job, and the tires are the only thing I need to be concerned about. I only hope your service area did a thorough job when they serviced the vehicle for sale. I have my doubts now. It's too soon to recommend this dealership to friends and family. More
Excellent Matthew Eisenhardt is very nice and accountable. I am extremely satisfied with Matthew's service and the overall car shopping experience at Dorschel T Matthew Eisenhardt is very nice and accountable. I am extremely satisfied with Matthew's service and the overall car shopping experience at Dorschel Toyota, and will definitely recommend him to my friends. More
Thuis is my third Prius lease with Dorschel The person I worked with to lease a new Prius was informed and very helpful. Everything moved quickly and smoothly. I got the car I wanted. I will con The person I worked with to lease a new Prius was informed and very helpful. Everything moved quickly and smoothly. I got the car I wanted. I will continue to come to Dorschel. More
Exceptional Dorschel Toyota and Kodjo Koumako provided my wife and I with no hassle car buying. We will continue to make Kodjo and Dorschel our dealership of cho Dorschel Toyota and Kodjo Koumako provided my wife and I with no hassle car buying. We will continue to make Kodjo and Dorschel our dealership of choice. More
Very easy all around No haggling allowed but they'll match 110% of any local offer and their "comp check pricing" (based on my own searches) is accurate, so the deal was No haggling allowed but they'll match 110% of any local offer and their "comp check pricing" (based on my own searches) is accurate, so the deal was quick and fair with no headaches or annoying commission driven sales folks. More
Very satisfying and no pressure . Easy to deal with and they went out of their way and even gave me a bow for a surprise Christmas present . Easy to deal with and they went out of their way and even gave me a bow for a surprise Christmas present More
Very good, hassle free Got a great price, the experience was hassle free and very quick. People I asked for help in choosing different models/features were very helpful as w Got a great price, the experience was hassle free and very quick. People I asked for help in choosing different models/features were very helpful as well. More
Very prompt and efficient experience When I submitted my online request to 6 different dealerships for various auto makers, Dorschel was the first to contact me. They had no nonsense pri When I submitted my online request to 6 different dealerships for various auto makers, Dorschel was the first to contact me. They had no nonsense pricing and were very efficient about putting me in a new vehicle. Would definitely visit them again for a new car. More
***********Professionalism At It's Best******* Natalya's wealth of car knowledge and expertise in selling process made all the difference. She pulled the entire deal together in few hours before c Natalya's wealth of car knowledge and expertise in selling process made all the difference. She pulled the entire deal together in few hours before closing on New Year eve. Two thumbs up!! More