
Bob Johnson Toyota
Rochester, NY
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711 Reviews of Bob Johnson Toyota
Very good experience Very experienced ,knowledgeable and helpful.Programmed my car and made sure I fully understood how my car worked.before leaving.I left feeling very ha Very experienced ,knowledgeable and helpful.Programmed my car and made sure I fully understood how my car worked.before leaving.I left feeling very happy with my decision on buying this new car.Frank is a very good salesman and a sweet man.Will come back because of him More
Happy and Satisfied I think did the right thing going to dorschel rather than to any of the dealer. Though I bought a used car, it is worth every dollar invested. Thanks I think did the right thing going to dorschel rather than to any of the dealer. Though I bought a used car, it is worth every dollar invested. Thanks Dorschel and a big high five to Don Beuerlein who helped me through the entire process. More
Dorschel is reliable dealership. Just got my new car from Dorschel. Everything goes well. Agent Jason is really a kind man. He introduced all the explicit rules, terms and services to Just got my new car from Dorschel. Everything goes well. Agent Jason is really a kind man. He introduced all the explicit rules, terms and services to me, which helped me a lot. More
Review I think It was a good experience and the employees were very helpful through emails when I was unable to come in into the store and in person. Overall I think It was a good experience and the employees were very helpful through emails when I was unable to come in into the store and in person. Overall had a pleasant experience. More
Review Had a great experience working with Joe. He was very helpful with guiding through the leasing process and answering any and all questions throughout. Had a great experience working with Joe. He was very helpful with guiding through the leasing process and answering any and all questions throughout. Overall experience was great. More
Shopping for new Sienna First time in 45 years of car buying that we had a hassle-free experience. Mike was a great salesman - no hidden costs - no surprises when the deal First time in 45 years of car buying that we had a hassle-free experience. Mike was a great salesman - no hidden costs - no surprises when the deal was complete. More
Awesome Y'all are great thank you for all your help you made it an awesome experience My highlander is absolutely wonderful and your people were great I was Y'all are great thank you for all your help you made it an awesome experience My highlander is absolutely wonderful and your people were great I wasn't sure I would qualify but they made it happen yeah More
Great experience I was new to the country and Frank Montalbano made my purchase experience so easy! He guided me through the processes of finance application, purch I was new to the country and Frank Montalbano made my purchase experience so easy! He guided me through the processes of finance application, purchasing an insurance and leasing a car - which were all new to me! I would definitely recommend Frank to my friends and colleagues. More
$2000 gear box NOT COVERED ONE WEEK AFTER PURCHASE !!! The buying experience was ok at Dorschel. The reason for the negative review is that one week after the purchase of the 2011 Ford Fusion AWD, the gear The buying experience was ok at Dorschel. The reason for the negative review is that one week after the purchase of the 2011 Ford Fusion AWD, the gear box broke, and they will not honor the 30-day drivability clause that is mandated by New York State. This repair will cost we $2000.00. Thanks for the customer service Dorschel, you deserve an NO STAR RATING. There is a commercial commerce clause that they have to adhere to according to the New York State Department of Commerce. : ) Google it. More
purchasing a new vehicle The information was concise and honest. Your representative was very attentive and personal, Meagan Farmer was able to guide us through the purchasin The information was concise and honest. Your representative was very attentive and personal, Meagan Farmer was able to guide us through the purchasing process and provided after purchase care as well. More