
Bob Johnson Toyota
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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always a pleasant car buying experience This was my fourth purchase at Dorschel. Their honest, no nonsense, no pressure way of doing business is refreshing. From test drive to delivery, the This was my fourth purchase at Dorschel. Their honest, no nonsense, no pressure way of doing business is refreshing. From test drive to delivery, the experience was a pleasure. More
price was Mark Angelo was patient and helpful. I had a positive experience. They tried to make sure that I was happy with the deal. I will definitely consider dealing with this auto group again. I had a positive experience. They tried to make sure that I was happy with the deal. I will definitely consider dealing with this auto group again. More
Professional, knowledgeable, straight-forward Everything about the dealership was professional and efficient. Jonathan Morse was very knowledgeable about the Toyota Avalon. We were able to take Everything about the dealership was professional and efficient. Jonathan Morse was very knowledgeable about the Toyota Avalon. We were able to take a test drive which confirmed everything Jonathan said about the car. It was a pleasure doing business with him. More
A great experience at Dorschel Toyota Started out looking for a Scion, which we saw online, but it was sold by the time we got to the dealership. Ben Gray met us at the door and asked us q Started out looking for a Scion, which we saw online, but it was sold by the time we got to the dealership. Ben Gray met us at the door and asked us questions about our driving likes and dislikes, gave us some options regarding what kind of car we might like to look at, and he matched us up with a Prius, which we loved on the test drive. Overall our experience with Ben was terrific from start to finish. He's a great guy, very good listener, and really helpful answering all our questions about the car, and the whole purchasing experience. I highly recommend anyone looking for a car to stop in at Dorschel and talk to Ben Gray. Really, he's just a great guy. More
Taking the scare out of buying a car Ryan was with me from start to finish answering all my questions. When he said Dorschel would be there for me after I buy my car I actually believed Ryan was with me from start to finish answering all my questions. When he said Dorschel would be there for me after I buy my car I actually believed him. I did my homework but I also did not feel pressured or rushed. I was able to buy one of my top 2 picks in the pre owned inventory. I do not enjoy the car buying experience but Ryan and Dorschel at least made it bearable. More
Leased a vehicle I have purchased or leased 5 vehicles from Dorschel in the past, the process is streamlined and easy, that's important to me while getting a quality v I have purchased or leased 5 vehicles from Dorschel in the past, the process is streamlined and easy, that's important to me while getting a quality vehicle. More
great experience We bought a Toyota Highlander after having an unhappy experience with a Rav 4. Our salesperson was very helpful and spend the needed time to meet our We bought a Toyota Highlander after having an unhappy experience with a Rav 4. Our salesperson was very helpful and spend the needed time to meet our needs. Frank made the experience a good one. We thank him for that. More
Good review No problems, got what I wanted, happy with over all experience. Nice people, easy to work with, recommended by friend, would recommend to other people No problems, got what I wanted, happy with over all experience. Nice people, easy to work with, recommended by friend, would recommend to other people. Job well done More
Helpful staff - no haggling of prices Our salesperson was Mike Petersen. He was very professional, considerate and emphasized the no-haggling pricing. They don't price the vehicles in or Our salesperson was Mike Petersen. He was very professional, considerate and emphasized the no-haggling pricing. They don't price the vehicles in order to have room for negotiation. The sticker price was thought out carefully, and that's what it sells for. No "let me check with my manager and see what we can do...." In our situation, we were torn between 2 cars -- 1 at Dorschel and the other at a different dealership. Mike was very professional about the situation and throughout the day we went back & forth to each dealership to compare the vehicles. We finally decided on a Toyota Corolla from Dorschel which was in MINT condition and had some extras to boot. Couldn't be happier with the car, which had such low mileage the original factory warranty was still good for almost 3 years. More
buy your next car from this saleman I purchased my Toyota Venza from this dealership solely because of the salesman. Jason Conrose was a pleasure to work with. He fulfilled all of my req I purchased my Toyota Venza from this dealership solely because of the salesman. Jason Conrose was a pleasure to work with. He fulfilled all of my requests and answered all of my questions in a timely and friendly manner. More