Bob Johnson Toyota

New car purchase I was treated with respect and wasn' t pressured into buying a car. My salesman Andy was very nice and very patient with me. I'd definitely recommen I was treated with respect and wasn' t pressured into buying a car. My salesman Andy was very nice and very patient with me. I'd definitely recommend Dorschel' s to anyone. I drove several cars which was nice. He's a very good salesman and I'm glad I decided to try Dorchel Toyota. More

Recommend Kim Kim was great to work with when negotiating my car. She is friendly and knowledgeable too! There wasn't any pressure. I will recommend her to frien Kim was great to work with when negotiating my car. She is friendly and knowledgeable too! There wasn't any pressure. I will recommend her to friends., More

Thank you Meagan Farmer for outstanding customer service! Although this is my fourth car from Dorschel Toyota, it was my first experience as a widow buying a car alone. Meagan Farmer patiently guided me thro Although this is my fourth car from Dorschel Toyota, it was my first experience as a widow buying a car alone. Meagan Farmer patiently guided me through the cars, test drives and paperwork, answering and anticipating my questions. She understood what it is like to be height-challenged and showed me everything I needed to know to make a car fit someone under 5 feet tall! Although at first I was looking at an immediate purchase, I had to delay because of a family medical problem. I appreciated the interim contact with Meagan, which was caring and not pushy. She is knowledgeable, efficient and so pleasant to work with - she just has a natural sense of customer service. She made our interactions enjoyable and I really appreciated having a sales environment that was comfortable, informative and non-aggressive. She devoted a great amount of time to the whole process to make sure I understood what I needed to know - this is so important to a "first" time buyer and others making such a large purchase! Thank you to Dorschel's for creating such an environment and for hiring such an outstanding young woman. More

A car-buying experience that exceeded my expectations It was under duress that I chose to buy a new car, and I had already been to another Toyota dealership and had a less than satisfactory experience. I It was under duress that I chose to buy a new car, and I had already been to another Toyota dealership and had a less than satisfactory experience. I was wary and distrustful walking in to Dorschel but within minutes may fears were allayed. Meagan Farmer took care of me from beginning to end. The fact that she started by explaining Dorschel's "no haggle" philosophy set my mind at ease, and as a result, she was able to put me in the car that I really wanted rather than the only car that I thought I could afford. Meagan spent at least three hours with me, we looked at a number of financing scenarios, looked at (and test drove) multiple cars, and through the whole experience, she was kind, friendly, and had nothing more than my best interest at heart. I am exceedingly happy with my experience and with my car! In addition, the day after I took possession of the car, there were a couple minor tweaks that were needed, and she set up the service appointment for me that day. Meagan comes with nothing less than a ringing endorsement from me! More

Great customer experience Everyone was helpful, knowledgeable. Checked with other Toyota dealers and none could match the new car price or the amount of my trade-in value. Everyone was helpful, knowledgeable. Checked with other Toyota dealers and none could match the new car price or the amount of my trade-in value. More

Wonderful experience So like the fact that there is only one person to work with. Frank G. Is an honest, friendly and personable asset to Dorschal. He knows all aspects an So like the fact that there is only one person to work with. Frank G. Is an honest, friendly and personable asset to Dorschal. He knows all aspects and there is no running around checking with managers,etc. This was our second experience with Dorschal and we have not been disappointed. Thank you!! More

Great stress free buying experience. How helped get me into my desired brand of car, no hassle, no pressure, and no added stress to have to worry about not getting a fair deal. How helped get me into my desired brand of car, no hassle, no pressure, and no added stress to have to worry about not getting a fair deal. More

Thank you Meagan Farmer Meagan Farmer was very nice and helpful in assisting me with the car buying process. She turned me on to a nice mercury milan and I'm happy to say tha Meagan Farmer was very nice and helpful in assisting me with the car buying process. She turned me on to a nice mercury milan and I'm happy to say that I love this car. It meets all of my needs. The only thing that I didn't particularly enjoy about the dealership is that I could not haggle on the price. I felt almost as if I were at target trying to negotiate the price of a box of cereal. Car dealerships should be more lenient in allowing for price negotiations based on competition from other dealers. Other than that, the car buying process was a success and I'm glad I found my mercury milan. I feel so fancy when I drive it! More

A change for the better. I got teased quite a bit for buying 2012 Rav4 of the same color as my 2004 Rav4. I looked at other vehicles but, my experience with Toyota reliability I got teased quite a bit for buying 2012 Rav4 of the same color as my 2004 Rav4. I looked at other vehicles but, my experience with Toyota reliability kept bringing me back to Toyota. Since I wanted a mid sized SUV the Rav4 was the obvious choice. I even used the same sales person Mark Fujimura. What wasn't the same was how the dealership operates today. Another salesperson referred me back to Mark when I couldn't remember his name from 2007. Everything was handled by one person, Mark. There were a few minor scratches all fixed no questions asked. I had a follow up concern that I took to the service department. Unlike a similar incident in 2007 it was all resolved no questions asked. The service is managed by a team leader who has his own team of technicians, so once again, the customer deals with one person. So unlike 2007 when I said I will never take my car to Dorschel service I am going to give Todd Thomas and his team a chance to show me I can trust them to perform the scheduled maintenance that has kept my 2004 running reliably, Thank you to all for making this purchase an enjoyable experience. More

An Informative, helpful, and satisfying buying experience After having my old Toyota totaled Ian Lewert was obliging and very knowledgeable of the Toyota product line. The no dicker sticker was already a fair After having my old Toyota totaled Ian Lewert was obliging and very knowledgeable of the Toyota product line. The no dicker sticker was already a fair price and made the purchase stress free. Ian is truly an asset to your firm. Kudos to Dorschel Toyota. I love my new Camry. More