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Bob Johnson Toyota
Rochester, NY
721 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota.
At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.
When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 721 reviews
July 17, 2015
quick, easy transaction monthly payment was exactly as stated on dealer website. no tricks, fine print or games. drove in with old car and out with new car in under 90 mins. monthly payment was exactly as stated on dealer website. no tricks, fine print or games. drove in with old car and out with new car in under 90 mins. A+ dealer More
by mrp1882
Employees Worked With
Mike Peterson
July 17, 2015
No Pressure Experience I have been car-shopping for a few weeks, trying to decide what cars I was most interested in. I narrowed it down to Ford Fusion SE, Honda Accord EX, I have been car-shopping for a few weeks, trying to decide what cars I was most interested in. I narrowed it down to Ford Fusion SE, Honda Accord EX, and Toyota Camry SE. After driving the Fusion and the Camry, my wife and I rolled into Dorschel Toyota looking at a 2 year old Honda Accord Coupe. Joe Pardi took me out for a test drive, but I didn't like the way it drove... I wasn't comfortable. I next drove a new Camry XSE, and loved the fit, finish, power, options, and the lease rates. My wife convinced me to jump NOW, so we took it. Joe was knowledgeable, but not cocky. The no-pressure sale was what I needed. Ford and Honda salesmen were too pushy. I love the car and am happy I made the decision to buy from Dorschel More
by Carl
Employees Worked With
Joe Pardi
July 15, 2015
comfortable It was a friendly and welcoming atmosphere. The process was simple and the time frame was manageable with my work schedule. The financing was complete It was a friendly and welcoming atmosphere. The process was simple and the time frame was manageable with my work schedule. The financing was completed in less than 24 hours. More
by Dog
Employees Worked With
Ryan Witter
July 13, 2015
`Experience Jason Conrose was my only point of contact and unlike other sales professional he was never pushy. I was waiting for some documents and Jason was very Jason Conrose was my only point of contact and unlike other sales professional he was never pushy. I was waiting for some documents and Jason was very patient and never tried to push me hard. I would highly recommend him and Dorschel to my friends. He followed up with me after the purchase just to check whether my car was running fine. In a nutshell I would say I had an amazing experience buying a car from Dorschel. More
by sumant
Employees Worked With
Jason Conrose
July 13, 2015
Great experience for a first-time buyer My experience working with Dorschel as a first-time buyer was great. I worked with Meagan Farmer for months, occasionally searching through Dorschel's My experience working with Dorschel as a first-time buyer was great. I worked with Meagan Farmer for months, occasionally searching through Dorschel's inventory for a used Toyota Corolla that I liked. Meagan was patient, attentive and extremely helpful throughout the entire process. I'm happy with my choice! More
by jherelld
Employees Worked With
Meagan Farmer
July 13, 2015
Excellent Dorschel provided excellent customer service and an easy buying experience. My salesman was incredibly friendly yet straight and to the point, and ans Dorschel provided excellent customer service and an easy buying experience. My salesman was incredibly friendly yet straight and to the point, and answered all of my questions fully. More
by eheyman61
Employees Worked With
Zaka Ansari
July 12, 2015
RAV4 Purchase Review DJ, sales rep, was professional and compassionate - wonderful addition to the team. Didn't get a 5 rating because of the wait time >4hrs total. DJ, sales rep, was professional and compassionate - wonderful addition to the team. Didn't get a 5 rating because of the wait time >4hrs total. More
by AJGrebner
Employees Worked With
Douglas Lanning
July 12, 2015
new caaser purch Very happy with my experience with Dorschel. This was my second new car from Dorschel and if there is a third car in the future it will probaly come f Very happy with my experience with Dorschel. This was my second new car from Dorschel and if there is a third car in the future it will probaly come from here too. More
by Toyotaowner
Employees Worked With
Jason Conrose
July 10, 2015
Great Service Great service, friendly staff, made for a enjoyable experience. Friendly and knowledgeable staff. Liked buying a car with no hassles and negotiating n Great service, friendly staff, made for a enjoyable experience. Friendly and knowledgeable staff. Liked buying a car with no hassles and negotiating needed to buy a car. More
by bill reed369
Employees Worked With
Benjamin Gray
July 06, 2015
We Keep Coming Back!!! Thanks Don!! We returned to Toyota when we had no idea what we wanted. Since then, we have bought/leased 5 cars from them! Don B. has been great to work with and h We returned to Toyota when we had no idea what we wanted. Since then, we have bought/leased 5 cars from them! Don B. has been great to work with and has been able to look out for our auto needs and is friendly, honest and knowledgeable. We look forward to many more years with Toyota! More
by Ebagrain
Employees Worked With
Don B
