
Bob Johnson Chevrolet
Rochester, NY
Filter Reviews by Keyword
By Type
2,880 Reviews of Bob Johnson Chevrolet
Missed hose attachment I have always loved this service station until my last visit. Within a few days if a oil change and tire rotation my check engine light came on. I too I have always loved this service station until my last visit. Within a few days if a oil change and tire rotation my check engine light came on. I took it back to find out whose had not been connected correctly. It was fixed at no charge but a large inconvenience at gas waste to bring it back to drop off and find arrangements to get to work. More
Always great sales and service! I have been using Bob Johnson's for 30 + years, nothing but the best across the board from start to finish, you will not be disappointed! I have been using Bob Johnson's for 30 + years, nothing but the best across the board from start to finish, you will not be disappointed! More
Excellent To all the service personnel, they have a tough to handle daily. They all have handle themselves professionally and polite. They have treated me with To all the service personnel, they have a tough to handle daily. They all have handle themselves professionally and polite. They have treated me with the most respect every visit and I feel like family. Dan, Andrew , Chris Codd and Jeff Hodges are polite and helpful. More
Steve York and all associates were wonderful!! Wonderful experience!! Steve York goes above and beyond to make the customer happy. This is the third car in two years we’ve leased through Steve. Wonderful experience!! Steve York goes above and beyond to make the customer happy. This is the third car in two years we’ve leased through Steve. More
yearly maintance. In my opinion, no one is perfect. This is why 4 stars. I also felt that the price was high for an alignment. Other than that, I am very satisfied. In my opinion, no one is perfect. This is why 4 stars. I also felt that the price was high for an alignment. Other than that, I am very satisfied. More
Surprise! Zach LaValley was able to help me pull ahead into a new lease without any peanalties or carryover payments into my new payments. He was able to get me Zach LaValley was able to help me pull ahead into a new lease without any peanalties or carryover payments into my new payments. He was able to get me into a Chevy Equinox LT AWD like I've been wanting amd a price that worked comfortably for me! Thank You😁 More
I bought a brand new car and not the best service I should Purchased a brand new car from here and there are scratches on the buttons in the gas there was no windshield washer fluid the next day when it was sn Purchased a brand new car from here and there are scratches on the buttons in the gas there was no windshield washer fluid the next day when it was snowing out. There is a paint chip on the hood they rushed me in and out in the dark so I didn’t get a chance to see all the problems before leaving I’ve been trying to stop in but when I get out of work seems the hours never work out to get this fixed. More
Superb professionalism. Mike continues to go above and beyond!!! He is the ultimate professional. He is always friendly and he respects my time. He is the only reason I come Mike continues to go above and beyond!!! He is the ultimate professional. He is always friendly and he respects my time. He is the only reason I come back to Bob Johnson. More
Good service they made the buying process easier the sales manager and sales rep met our needs they even paid off the balance of the lease we got a good.deal. they made the buying process easier the sales manager and sales rep met our needs they even paid off the balance of the lease we got a good.deal. More
Staff is always helpful and transparent about the work that. Staff is always helpful and transparent about the work that needs to be done. They always remember my name and treat me as a VIP . Thank you! Staff is always helpful and transparent about the work that needs to be done. They always remember my name and treat me as a VIP . Thank you! More