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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

January 10, 2019

Not my choice On vacation my alternator gave out. More than $600 later, I’m raked over the coals.. I’m certain that they took total advantage of my situation. More

by NO21228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd, Dan Helmbold, Steve Kerr, Paul Palmgreen, Kirstin Perry, Christopher Sherlock
Mar 11, 2019 -

Bob Johnson Chevrolet responded

Hello! I am sorry to hear about the twist in your vacation plans. I can assure you that we would never take advantage of our customers and only do what we need to help and keep you safe.

January 10, 2019

Service I have been going to this dealer ship for 3 years+ I will say Always has been prompt , professional, friendly and more importantly the service I have More

by ecktor76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Brady Schultz
January 10, 2019

Radio Finally Fixed! Though I had to suffer through returning my vehicle multiple times in order for the problem to be completed, the service I received was very courteous More

by deirdrejkcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, an auto tech mechanic
January 09, 2019

Excellent Customer Service Resolved my car’s issue in a expedient manner. Customer care professionals were kind and courteous. I would highly recommend this dealership to others More

by Chevrolet 4344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold, George Sarkis, Willie Williams
January 08, 2019

Best customer service !!!! This compliment is more towards my cashier experience. Sue in Customer Service is always a pleasure to see during my visits. I have seen people come More

by RITGRAD14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue the Cashier
January 08, 2019

Disappointed in my salesperson I've been leasing from Bob Johnson for several years now and my usual sales person has retired. I went in to talk about a new lease and was with a new More

by Jh2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Towle
January 08, 2019

Excellent sevice Work is always done correctly and I never have to return to have the same issue corrected again. So this makes me a happy customer. More

by Ishal1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold, Brady Schultz
January 08, 2019

Fantastic service. Been a Bob johnsonson supporter for a long time. Bob johnson’s Service is unbeatable. Service people are very professional and helpful. Excellent cus More

by Joe777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Stahl, Christopher Codd, Bill Kinney, George Sarkis, Lenny Zaccaglino, Gary Bains
January 08, 2019

Dealer Lies This dealer lies about leasing details and changes the cost of lease. Not ever doing business here again. Dealership is to big for decent customer ser More

by Tkrurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Levine, Eric Pappert
January 08, 2019

I had a drivetrain issue on a 2018 Colorado Only had 1700 miles on my new Colorado. They replaced the torque converter in the transmission. It took a couple of days so the gave me a loaner truck More

by Cooper05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
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