
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Not my choice On vacation my alternator gave out. More than $600 later, I’m raked over the coals.. I’m certain that they took total advantage of my situation. On vacation my alternator gave out. More than $600 later, I’m raked over the coals.. I’m certain that they took total advantage of my situation. More
Service I have been going to this dealer ship for 3 years+ I will say Always has been prompt , professional, friendly and more importantly the service I have I have been going to this dealer ship for 3 years+ I will say Always has been prompt , professional, friendly and more importantly the service I have received on the vehicles have been a one and done ! Works for me ! More
Radio Finally Fixed! Though I had to suffer through returning my vehicle multiple times in order for the problem to be completed, the service I received was very courteous Though I had to suffer through returning my vehicle multiple times in order for the problem to be completed, the service I received was very courteous. More
Excellent Customer Service Resolved my car’s issue in a expedient manner. Customer care professionals were kind and courteous. I would highly recommend this dealership to others Resolved my car’s issue in a expedient manner. Customer care professionals were kind and courteous. I would highly recommend this dealership to others! Overall rating five stars! More
Best customer service !!!! This compliment is more towards my cashier experience. Sue in Customer Service is always a pleasure to see during my visits. I have seen people come This compliment is more towards my cashier experience. Sue in Customer Service is always a pleasure to see during my visits. I have seen people come and go in that position and she is by far the most pleasant to deal with. I have been a customer for 12 years and although my service visits are every couple months, Sue remembers me each time and is very personable. It makes for a great visit!!! More
Disappointed in my salesperson I've been leasing from Bob Johnson for several years now and my usual sales person has retired. I went in to talk about a new lease and was with a new I've been leasing from Bob Johnson for several years now and my usual sales person has retired. I went in to talk about a new lease and was with a new sales person who initially said I should just come back another night. After convincing him I'd rather start the process since I was there he was very short and when he came back with a set of numbers I couldn't afford he just said to try again another time. There was no negotiating and no trying other vehicles. It may be time to shop elsewhere. More
Excellent sevice Work is always done correctly and I never have to return to have the same issue corrected again. So this makes me a happy customer. Work is always done correctly and I never have to return to have the same issue corrected again. So this makes me a happy customer. More
Fantastic service. Been a Bob johnsonson supporter for a long time. Bob johnson’s Service is unbeatable. Service people are very professional and helpful. Excellent cus Been a Bob johnsonson supporter for a long time. Bob johnson’s Service is unbeatable. Service people are very professional and helpful. Excellent customer service and sales. More
Dealer Lies This dealer lies about leasing details and changes the cost of lease. Not ever doing business here again. Dealership is to big for decent customer ser This dealer lies about leasing details and changes the cost of lease. Not ever doing business here again. Dealership is to big for decent customer service More
I had a drivetrain issue on a 2018 Colorado Only had 1700 miles on my new Colorado. They replaced the torque converter in the transmission. It took a couple of days so the gave me a loaner truck Only had 1700 miles on my new Colorado. They replaced the torque converter in the transmission. It took a couple of days so the gave me a loaner truck. Truck seems fine now. More