
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Thank you!!!!!! Adam was so patient with me while I was deciding on which vehicle to lease. He was able to help me make a confident decision. For every question I Adam was so patient with me while I was deciding on which vehicle to lease. He was able to help me make a confident decision. For every question I asked he had an answer that I understood. He left no stone unturned on helping me get the lowest price in town. I cannot thank him enough for spending as much time as he did with me on this deal!! Adam thank you!!!!!!!!! Without a doubt he is a great salesman and will help you in any way he possibly can. I will be recommending him to all my friends and family. And also thanks to a friend of mine for recommending Adam to me!!!! Overall, great experience and very happy! More
Great experience. The convenience of service and the staff support is great. The staff is able to apprise you of wait time and service work needed up front and the know The convenience of service and the staff support is great. The staff is able to apprise you of wait time and service work needed up front and the knowledge provided is excellent. More
Truck buying experience Adam Crist took the time with out pressure and got us into the truck we wanted at the right price, We found our new “car guy”! He along with his team Adam Crist took the time with out pressure and got us into the truck we wanted at the right price, We found our new “car guy”! He along with his team are very knowledgeable and extremely customer based. We left feeling without question very happy with the whole process! More
Awesome! Very friendly. Made the experience fun and stress free. Would definitely recommend them to friends and family. They helped me get out of the negative Very friendly. Made the experience fun and stress free. Would definitely recommend them to friends and family. They helped me get out of the negative equity that I had in my trade. More
Great communications It was a great this means Customer appreciation Great customer service I'm ready to work one anything to for U budget and great communications It was a great this means Customer appreciation Great customer service I'm ready to work one anything to for U budget and great communications More
Traverse Purchase This is my third lease arrangement at Bob Johnson. I could not ask for anything more. In new vehicle in three hours. A big thank you Carol, John and This is my third lease arrangement at Bob Johnson. I could not ask for anything more. In new vehicle in three hours. A big thank you Carol, John and Jessica. As usual Awesome experience! PS Thanks go out to Damian and Katheryn for getting us up and online. More
LEASE Bert is one of the best salesman I have ever worked with over the years, and the reason I keep coming back when it is time to get a new vehicle. Bert is one of the best salesman I have ever worked with over the years, and the reason I keep coming back when it is time to get a new vehicle. More
Waiting area was too cold Waiting area was very cold, it took about an hour and a half to change oil and rotate the tires. Does it really take that long? Waiting area was very cold, it took about an hour and a half to change oil and rotate the tires. Does it really take that long? More
was in for routine oil change high rating for oil change, but......I was in last December for warning light, low air in tire and low break fluid. Andrew Bisig ended up telling me t high rating for oil change, but......I was in last December for warning light, low air in tire and low break fluid. Andrew Bisig ended up telling me that I had a break fluid leak as well as a transmission leak as well as other work needed for my tires. I did the work--what can I do...4 weeks later same tire reported being low and the low break fluid light went on again. I took it in for air to be added to the tire and once that was done the low break fluid light went off and has not come back on. How am I to know if that's all it needed the first time?? I know of no other place to go but feel that I may be taken advantage of because there is no way I can tell if my car really is in need of what I am told. I often think I should take my car somewhere and ask them if they can tell if it looks like this work was really done. I have heard that once you pull the transmission it can actually leak from then on. I can not afford bogus work to be done and hate to think I am being taken advantage of. Not sure hat else to say, I will continue to come back but always a little suspicious when they find costly issues when I can't tell if its true or not. More
Always friendly and helpful! Bob Johnson's and Benny are great. He always finds me the perfect vehicle at an affordable price. The service department is top notch! Thanks for Bob Johnson's and Benny are great. He always finds me the perfect vehicle at an affordable price. The service department is top notch! Thanks for being awesome! More