
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Key fob Simply stopped to get an additional key fob. One was owed to me at the time i took possession and this was the first chanceni could stop in to get it Simply stopped to get an additional key fob. One was owed to me at the time i took possession and this was the first chanceni could stop in to get it done. More
my pleasant esperience at bob johnson chevrolet my visit on Saturday April 7,2018 was very satisfying. I came in without an appointment as the car needed immediate care.They looked at the car almost my visit on Saturday April 7,2018 was very satisfying. I came in without an appointment as the car needed immediate care.They looked at the car almost immediately and showed me the diagnosis.Parts were ordered.The work was done and I went on my merry way. More
Great prices, Great service! Always the best prices on leases and buys! Mike Marietta is outstanding to work with as is Chris Sherlock! Go get a price elsewhere and I bet Bob John Always the best prices on leases and buys! Mike Marietta is outstanding to work with as is Chris Sherlock! Go get a price elsewhere and I bet Bob Johnson beats it! More
Service department Always friendly and accommodating. Prices are very comparable to other businesses. Andrew always jumps right up to take care of me and my family. Tha Always friendly and accommodating. Prices are very comparable to other businesses. Andrew always jumps right up to take care of me and my family. Thanks More
Oil change and tire rotation. I came in for an oil change and tire rotation. I mentioned that I might have a coolant leak and if they had time I would like them to look at it. They I came in for an oil change and tire rotation. I mentioned that I might have a coolant leak and if they had time I would like them to look at it. They were really busy that day. After the initial work was done the service writer told me that the found no signs of leaks. The tech also filled all my fluids at no charge. Great experience. More
GreatJob! He did a great job. I also talked to one of the nerds who was very helpful with the heating. the gentleman who drove us and picked us up was very ni He did a great job. I also talked to one of the nerds who was very helpful with the heating. the gentleman who drove us and picked us up was very nice. I am sorry I don't remember all the names. More
Typical Salesmen Despite what they preach to you prior to your purchase, they actually do not care about you after they get your money. I told them I wasn’t happy with Despite what they preach to you prior to your purchase, they actually do not care about you after they get your money. I told them I wasn’t happy with the vehicle and would like to trade it for something else on the lot, they said they would get back to me, it’s been 3 days now and I haven’t heard anything. My emails have been ignored. Now it’s over a week after my purchase and I’m sure I won’t hear from them about any of my concerns. The vehicle was also dirty when I picked it up. It smelled of cigarette smoke and there was dirt all over the inside on the ceiling and sides. More
Fast service Very happy with the fast service and the service people . Did not have to wait very long each time I bring my vehicle in I do not have to wait and ser Very happy with the fast service and the service people . Did not have to wait very long each time I bring my vehicle in I do not have to wait and service people are very friendly . More
A Wonderful First Experience Michael is a wonderful associate who helped me and made me feel so comfortable leasing my first car. I did not feel pressured into buying anything I d Michael is a wonderful associate who helped me and made me feel so comfortable leasing my first car. I did not feel pressured into buying anything I did not need or want. I would recommend him highly to anyone I knew looking for a new vehicle. Everyone at the dealership was excellent. More
Customer focused , attention to detail, smooth efficient new car buying process. No wasted time their experience shows through. Effective introduction to the cars feat , attention to detail, smooth efficient new car buying process. No wasted time their experience shows through. Effective introduction to the cars features and information tech. More