
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
I was treated like xxxx (Sorry for the language) I had2 bring my car back within 2 weeks for the same problem, Bobjohnson claimed it was fixed, but would not give me a receipt I had2 bring my car back within 2 weeks for the same problem, Bobjohnson claimed it was fixed, but would not give me a receipt More
Always awesome service! The service and staff is always awesome when I come in! I never have any issues or complaints. Everything is taken care of thank you The service and staff is always awesome when I come in! I never have any issues or complaints. Everything is taken care of thank you More
Great Experience Benny makes the process of selecting the right vehicle enjoyable. Our whole family trusts him to help us find the best vehicle that meet our needs an Benny makes the process of selecting the right vehicle enjoyable. Our whole family trusts him to help us find the best vehicle that meet our needs and help us get the best price. More
Good job but it shouldn’t happen Electronics started failing. The fix was a software update. What if I had to pay out of pocket? I can think of no good reason for software to fail tha Electronics started failing. The fix was a software update. What if I had to pay out of pocket? I can think of no good reason for software to fail that would cause stirring wheel controls, back up camera guides, outside temperature, etc to fail. But they fixed it by updating software in a reasonable time frame. So the service was good although the problem was stupid. More
Customer service. Nick was very helpful and apologetic about extra time it took but I didn't tell them about a problem I was having a problem wi th h my phone. Nick was very helpful and apologetic about extra time it took but I didn't tell them about a problem I was having a problem wi th h my phone. More
Oil change Awesome service from the bob johnson staff. Jamal case has taken great care of my family and I when ever we need service. Thank you Awesome service from the bob johnson staff. Jamal case has taken great care of my family and I when ever we need service. Thank you More
The work was done under warranty and cost me nothing. My service man, Rocco was excellent. He knew I had a limited amount of time and was able to get the repairs done before that time. All of the employ My service man, Rocco was excellent. He knew I had a limited amount of time and was able to get the repairs done before that time. All of the employees are friendly and professional. More
Routine Maintenance The service department takes great strides to ensure that routine maintenance is a minimal inconvenience to the customer. Making an appointment was a The service department takes great strides to ensure that routine maintenance is a minimal inconvenience to the customer. Making an appointment was a breeze and did so directly from my phone, was offered a loaner vehicle or the shuttle even though I declined one at first. Excellent experience. More
Pleasant and painless experience We were welcomed with a low pressure approach and it only got easier from there. We explained our budget and car type needed. They delivered on all fr We were welcomed with a low pressure approach and it only got easier from there. We explained our budget and car type needed. They delivered on all fronts. Great car. Excellent price and monthly payment with extremely low interest rate. I highly recommend Bob Johnson dealership!!! More

Excellent experience Everyone I dealt with made my car buying experience a pleasure. I have bought vehicles in the past here from Joey and Scott and would recommend them t Everyone I dealt with made my car buying experience a pleasure. I have bought vehicles in the past here from Joey and Scott and would recommend them to all my friends and family. The internet with the vehicle is completely new to me. Jamal explained everything with easy to understand instructions and answered all my questions in terms a technically inept person such as myself could easily understand. Thank you to all who made my car buying experience a complete pleasure. More