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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

April 12, 2018

I was treated like xxxx (Sorry for the language) I had2 bring my car back within 2 weeks for the same problem, Bobjohnson claimed it was fixed, but would not give me a receipt More

by patriciaamercer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
spoke to Mr. Love, Rocco Pellegrino
Apr 19, 2018 -

Bob Johnson Chevrolet responded

I am sorry to hear you had difficulties with your car and your experience was not what you expected.

May 07, 2018 -

patriciaamercer responded

But, can I get my receipt for work that you supposedly did to my car, I still call weekly, for 2 months now, and told, I'm sorry it's being mailed.

April 12, 2018

Always awesome service! The service and staff is always awesome when I come in! I never have any issues or complaints. Everything is taken care of thank you More

by YSFAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Steve Kerr
April 12, 2018

Great Experience Benny makes the process of selecting the right vehicle enjoyable. Our whole family trusts him to help us find the best vehicle that meet our needs an More

by MAURA.MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Benny Cannavino
April 12, 2018

Good job but it shouldn’t happen Electronics started failing. The fix was a software update. What if I had to pay out of pocket? I can think of no good reason for software to fail tha More

by tbirdtim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Delettera
April 12, 2018

Customer service. Nick was very helpful and apologetic about extra time it took but I didn't tell them about a problem I was having a problem wi th h my phone. More

by WILLIAM.RODWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Callari, Nicholas Delettera
April 12, 2018

Oil change Awesome service from the bob johnson staff. Jamal case has taken great care of my family and I when ever we need service. Thank you More

by PDJOHNSON44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
April 12, 2018

The work was done under warranty and cost me nothing. My service man, Rocco was excellent. He knew I had a limited amount of time and was able to get the repairs done before that time. All of the employ More

by ange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Pellegrino
April 12, 2018

Routine Maintenance The service department takes great strides to ensure that routine maintenance is a minimal inconvenience to the customer. Making an appointment was a More

by WMS3433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hodges, Steve Kerr
April 12, 2018

Pleasant and painless experience We were welcomed with a low pressure approach and it only got easier from there. We explained our budget and car type needed. They delivered on all fr More

by Domenic Bucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler France
April 12, 2018

Excellent experience Everyone I dealt with made my car buying experience a pleasure. I have bought vehicles in the past here from Joey and Scott and would recommend them t More

by Gerald A. Grimshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joeseph Grimshaw, Peter Montante, Scott Tam, Jamal Griffin
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