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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,880 Reviews of Bob Johnson Chevrolet
April 20, 2018
Very clean and great waiting area. They were very helpful and welcoming. Len knew the car and was never irritated with my questions, etc. My family has worked with Len for a very lon They were very helpful and welcoming. Len knew the car and was never irritated with my questions, etc. My family has worked with Len for a very long time. More
by JUDYALLEN
Verified CustomerEmployees Worked With
Lenny Zaccaglino, Jamal Griffin
April 20, 2018
Oil change with a surprise I was informed the lug nuts were stripped this happened at the most recent oil change/ tire rotation I had at this service center and I was not told a I was informed the lug nuts were stripped this happened at the most recent oil change/ tire rotation I had at this service center and I was not told at the time. Now I come in and can't get the tire rotation due to the problem and they want to charge me for the multiple nuts stripped More
by tbone721
Employees Worked With
Jamalle Cade, Laura Tallents
April 19, 2018
Satisfaction Zach LaValley is an excellent sales person and I would highly recommend Bob Johnson Chevrolet to many others. I am extremely satisfied with the new Si Zach LaValley is an excellent sales person and I would highly recommend Bob Johnson Chevrolet to many others. I am extremely satisfied with the new Silverado. More
by DTE001
Employees Worked With
Zachary Lavalley
April 19, 2018
Awesome Sauce My experiences at the dealership is always super amazing. Everyone is always friendly and extremely helpful. I can’t see myself going anywhere else. F My experiences at the dealership is always super amazing. Everyone is always friendly and extremely helpful. I can’t see myself going anywhere else. From the moment you walk in the door the hospitality is great. Mr.Frank is THEBOMB.com, I absolutely love that man. My previous Visit was my first time ever working with the nerds. I had a pleasure to be able to work with Jamal and he stayed with me until everything was set up. He made sure I understood everything. Job well done to everyone. Bob Johnson is an awesome place, with awesome cars and awesome associates with awesome assistance. You guys are full with awesome sauce. Thank you, Thank you and Thank you for putting me in my new awesome ride. I freakin LOVE IT!!!!! More
by Keyana89
Employees Worked With
Frank Destefano, George Sarkis, Jamal Griffin
April 19, 2018
Oil change Andrew.Bisig is always pleasant and easy to work with in getting my car in for service. I like the new feature of getting information about items tha Andrew.Bisig is always pleasant and easy to work with in getting my car in for service. I like the new feature of getting information about items that will need attention in the near future with the summary of service/bill. More
by ASLATTERY
Employees Worked With
Andrew Bisig
April 19, 2018
Pretty good, thank you! I don't think it's a good idea for staff to talk about how mean one customer was in front of another customer. Makes me wonder what was said about me I don't think it's a good idea for staff to talk about how mean one customer was in front of another customer. Makes me wonder what was said about me when I left. More
by DHUUSSEN
Employees Worked With
Not sure who helped me
April 19, 2018
Great n polite well represented Great, nice people. Very helpful n friendly. I dont know what else to say. My experience was very pleasant. Im done texting thats all l Great, nice people. Very helpful n friendly. I dont know what else to say. My experience was very pleasant. Im done texting thats all l More
by Wanda54
Employees Worked With
Andrew Bisig
April 19, 2018
Air Bag Recall Very clean and modern facility. The repair work was completed as quoted. Upon driving into the service Garage I was greeted by a friendly individual w Very clean and modern facility. The repair work was completed as quoted. Upon driving into the service Garage I was greeted by a friendly individual who guided me where to park. More
by Morenonr
Employees Worked With
Dan Helmbold
April 19, 2018
wonderful! I had a fabulous experience! I worked with Joe LoVerde. He was very friendly and helpful. The tech person also named Joe was very helpful and showed m I had a fabulous experience! I worked with Joe LoVerde. He was very friendly and helpful. The tech person also named Joe was very helpful and showed me all the things that the truck could do. All in all a really great place to deal with. I am on my third lease and I will be back for another lease when it's time. More
by new truck mom
Employees Worked With
Joe LoVerde, Joe Williams
April 19, 2018
The best Dealership....is awsome in and out in less than 45mins for a walk in appt0friendly staff sooo happy i joined the chevy family will be returning soon Dealership....is awsome in and out in less than 45mins for a walk in appt0friendly staff sooo happy i joined the chevy family will be returning soon More
by LILMSTEE
Employees Worked With
Jamalle Cade, Christopher Codd, Nicholas Delettera, Dan Helmbold, Steve Kerr, Kirstin Perry
