
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Lease Review for Michael Barty Mike Barty was excellent throughout the entire process at the dealsership. Appreciate his efforts towards securing my lease for a new term with my 201 Mike Barty was excellent throughout the entire process at the dealsership. Appreciate his efforts towards securing my lease for a new term with my 2018 Silverado. More
Great customer service Always have had great customer service and repairs have been made with quality in mind. Love the fact that I can get a loaner at snytime Always have had great customer service and repairs have been made with quality in mind. Love the fact that I can get a loaner at snytime More
2018 equinox radio My 2018 3 week old equinox has been in service for 7 days now. The radio is the worst quality radio I have ever come across and this is my 8th car in My 2018 3 week old equinox has been in service for 7 days now. The radio is the worst quality radio I have ever come across and this is my 8th car in life. My head ends up pounding in pain every day in that car and since I’ve had a rental I’ve gone 7 days headache free. Had I test driven or sat in this car before purchase I would not have purchased it, but here I am “stuck” and not many options to help. Service tells me that they don’t hear what I’m hearing but admit that it sounds poor quality (Which is a problem, clearly). I have been informed by a Chevy emoloyee from another company that the ‘18 equinox radio is a KNOWN problem, but no one at bob Johnson has informed me of this known issue. I have reached out to a sales manager who came very highly recommended and is not returning my calls. I reached out to sales because I was also informed about a “Chevy buy back program” and I am looking for answers and help on this program. I am now going to have to take matters up with GM (hopefully light at end of the tunnel). Patience is not my virtue and 7 days without my vehicle is inconvenient. I should’ve listened to my gut and stayed with a GMC Terrain. Unfortunately regret isn’t helping either. I will say positively that anyone in service/ sales has been very nice to me but that doesn’t fix the issue at hand. Hoping it gets resolved as soon as possible! More
Great expierence Treated very well by associate Paul he was very friendly and I will recommend my family and friends to visit your service department I also lease my c Treated very well by associate Paul he was very friendly and I will recommend my family and friends to visit your service department I also lease my cars from you and deal with Ann she is awesome also More
Awesome Experience! Had an awesome experience with Ben Collichio. He took his time with us, made us feel valued and he was a pleasure to work with. He was referred to us Had an awesome experience with Ben Collichio. He took his time with us, made us feel valued and he was a pleasure to work with. He was referred to us by Rich Held. From the beginning to the end I was extremely impressed with the level of attention given to us. This is my second vehicle that I have leased from Bob Johnson and I’m sure it won’t be my last. I will refer anyone I know that is looking for a new or used vehicle. When I picked up my new truck, I noticed that it didn’t have the running boards like my only one. Once I let Ben know he immediately corrected the issue. That is customer service at its best. Thank you again for an amazing experience. More
Excellent service The service department was very nice. He asked what we were there for I told him and he said go right into those doors and they will help and then he The service department was very nice. He asked what we were there for I told him and he said go right into those doors and they will help and then he pulled the truck inside. Awesome people More
Great salesman Great people friendly no pressure explained all options answered all our questions very accommodating had truck all ready for us to pick up highly rec Great people friendly no pressure explained all options answered all our questions very accommodating had truck all ready for us to pick up highly recommend to our family and friends More
2018 corvette z06 Sam Cubiotti was an excellent salesmen he located me the exact 2018 corvette z06 I wanted couldn’t ask for a better salesmen or purchase Sam Cubiotti was an excellent salesmen he located me the exact 2018 corvette z06 I wanted couldn’t ask for a better salesmen or purchase More
Everyone was very nice in the process of buying a new car. My only problem was not being able to find an LT3 before the end of the month when my GM Card Bonus ran out. I had to settle for the RS. Not having a My only problem was not being able to find an LT3 before the end of the month when my GM Card Bonus ran out. I had to settle for the RS. Not having a regular sales manager (is that the position?)) or the popularity of the vehicle made me settle for something slightly different. More
Bert was amazing! Bert has sold everyone in my family a car! We love working with him and Eric! We won’t go anywhere else! Thank you guys so much! Bert has sold everyone in my family a car! We love working with him and Eric! We won’t go anywhere else! Thank you guys so much! More