
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Excellent service Everyone was super friendly and helpful. They are always looking for the best possible option for their clients. I got my car brand new car within 1 d Everyone was super friendly and helpful. They are always looking for the best possible option for their clients. I got my car brand new car within 1 day. They are super fast. Great place and I will definitely be back. More
Equinox From start to finish my experience was a friendly knowledgeable and informative. All concerned with this experience leads me to return again to this e From start to finish my experience was a friendly knowledgeable and informative. All concerned with this experience leads me to return again to this excellent facility. Thank you for everyone's help More
Good experience with Service Rep & Tech I have had on going bluetooth and radio issues with my 2016 Trax since the day it was delivered to me as a new vehicle. It has been back many times. T I have had on going bluetooth and radio issues with my 2016 Trax since the day it was delivered to me as a new vehicle. It has been back many times. This time I had the opportunity to work with Service Advisor Nicholas DeLettera and Tech Nick Lang. I would highly recommend these two individuals. They listened to my complaints and really seemed to care. Nick Lang immediately drove my vehicle with me to test the bluetooth connection and the brakes which were also a complaint. The brakes were just in need of a cleaning and setting. The radio ended up being replaced for a second time. When I went to pick up my vehicle Nick Lang came out to meet me and went out to the car with me to test everything to make sure it worked again prior to releasing the vehicle back to me. I had been very upset with the dealership prior to this experience. Nicholas and Nick really turned around my view of the dealership. If I ever have any other concerns I will specifically request the same Service Advisor and Tech. More
Ecellent experience I recently purchased a truck from Brady at Bob Johnson and could not be happier. A truly no pressure environment with many people involved in making s I recently purchased a truck from Brady at Bob Johnson and could not be happier. A truly no pressure environment with many people involved in making sure I was satisfied with the deal I got. I would highly recommend Bob Johnson! More
Helpful people Very helpful and kind during my visit I had to drop my car off for a second time and the service center and my salesman were all helpful in getting me Very helpful and kind during my visit I had to drop my car off for a second time and the service center and my salesman were all helpful in getting me a rental so I could get to work More
New Car lease Excellent customer service. My salesperson Laura was extremely knowledgeable of all products making the buying process so easy! Bob Johnson's is a gr Excellent customer service. My salesperson Laura was extremely knowledgeable of all products making the buying process so easy! Bob Johnson's is a great place to buy/lease a vehicle, the atmosphere is great and there were so many cars to choose from. Laura facilitated such a smooth transaction going WAY above and beyond to meet all my needs. Laura was remarkably competent and made sure that I was comfortable with the deal. More
Terrible There is not enough time in the day to describe the issue's this service center has. Sales is a different story, but service is absolutely terrible. 0 There is not enough time in the day to describe the issue's this service center has. Sales is a different story, but service is absolutely terrible. 0 stars across the board for anything the service department is a part of, even though I am required to give them at least 1. Maybe #1 dealership in sales, but one of the worst in service. I will never choose to bring any vehicle I have here for any reason. More
Friendly & efficient My dealer was very polite & not pushy. Everyone working in the dealership was very nice. I was able to get my car in about 3 hours which was very effi My dealer was very polite & not pushy. Everyone working in the dealership was very nice. I was able to get my car in about 3 hours which was very efficient compared to other dealerships. More
Communication poor I had great help as far as finding out about my warranty my car had in regards to the problem I had but the communication with the dealership was very I had great help as far as finding out about my warranty my car had in regards to the problem I had but the communication with the dealership was very poor... They stated I missed the calls but I didn’t receive any....they serviced my car but didn’t inform me until late whether they would be keeping it or not it was kinda crazy because I thought they would have let me know so I could make arrangements...besides the lack of communication everything went well... More
A New Car! Salespeople are very friendly and helpful. They always put the customer first! They definitely went out of their way to provide me with the best dea Salespeople are very friendly and helpful. They always put the customer first! They definitely went out of their way to provide me with the best deal! I saved a lot of money and got more for than what I thought I would. More