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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

June 28, 2018

Excellent service Everyone was super friendly and helpful. They are always looking for the best possible option for their clients. I got my car brand new car within 1 d More

by NICKRIVAS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Steve Levine, Jake Casartelli
June 27, 2018

Equinox From start to finish my experience was a friendly knowledgeable and informative. All concerned with this experience leads me to return again to this e More

by Redrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Lakis, George Sarkis, Jamal Griffin
June 27, 2018

Good experience with Service Rep & Tech I have had on going bluetooth and radio issues with my 2016 Trax since the day it was delivered to me as a new vehicle. It has been back many times. T More

by ANDREWSALISSA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lang , Nicholas Delettera
June 27, 2018

Ecellent experience I recently purchased a truck from Brady at Bob Johnson and could not be happier. A truly no pressure environment with many people involved in making s More

by dbrower2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkis, Brady Schultz
June 27, 2018

Helpful people Very helpful and kind during my visit I had to drop my car off for a second time and the service center and my salesman were all helpful in getting me More

by Caitlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Delettera, Scott Tam
June 27, 2018

New Car lease Excellent customer service. My salesperson Laura was extremely knowledgeable of all products making the buying process so easy! Bob Johnson's is a gr More

by KATR1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, Laura Tallents
June 27, 2018

Terrible There is not enough time in the day to describe the issue's this service center has. Sales is a different story, but service is absolutely terrible. 0 More

by Justin16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Helmbold
Aug 07, 2018 -

Bob Johnson Chevrolet responded

I apologize for this experience. Please feel free to contact our service manager Chris and we will do our best to amend the situation.

June 26, 2018

Friendly & efficient My dealer was very polite & not pushy. Everyone working in the dealership was very nice. I was able to get my car in about 3 hours which was very effi More

by tmaier590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Steve Levine, George Sarkis
June 26, 2018

Communication poor I had great help as far as finding out about my warranty my car had in regards to the problem I had but the communication with the dealership was very More

by Missbooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Helmbold
Aug 07, 2018 -

Bob Johnson Chevrolet responded

Thank you for providing us with that feedback, it will be useful for improvement.

June 26, 2018

A New Car! Salespeople are very friendly and helpful. They always put the customer first! They definitely went out of their way to provide me with the best dea More

by jsementa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Harrington
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