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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

June 28, 2018

Good experience Salesman was good, responsive, only issue was that they were unwilling to drop over $100 until multiple negotiations. Overall though a great exper More

by skobel3879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crist
June 28, 2018

Great service They have my new Chevy truck in for a check engine light for 5 days and they kept me updated everyday and provided a loaner at no charge. More

by MAA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
June 28, 2018

First time leasing It was my first time leasing and Zach made us feel like we were pros by the time we left. We got everything we wanted in the vehicle at a great price. More

by dduthoy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Lavalley
June 28, 2018

Perfect I love this place. Keep it up and will see you soon Love the sales, service, location the people, selection and openness. Keep you team together More

by RCOOK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
June 28, 2018

Chevy Service Treats you Like Family Eaxh time I bring my vehicle in for service, staff like Andrew and Steve always have my safety and wallet in mind. Services are completed successfully More

by alisonschmitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Steve Kerr
June 28, 2018

Great service Kudos to Daniel from Service who trouble shooted my 'frozen door' problem. Thank you. I also appreciate the email discount that allowed me to get free More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Destefano, Christopher Sherlock
June 28, 2018

Service The service was great although it took longer than the estimate and o had an appointment. Hopefu9 I won't have to wait as long the next time. More

by JEWELWBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
June 28, 2018

Electrical issues are tricky Car had issues and was sent back four times. Andy was patient enough through all the technical support and translating from my end to the tech to fix More

by S_DONKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
Aug 07, 2018 -

Bob Johnson Chevrolet responded

I apologize for this experience. Please feel free to contact our service manager Chris and we will do our best to amend the situation.

June 28, 2018

Excellent Service I was in n out in an hour for an Oil Change in the afternoon, Gave me my paper work and keys n I was out the door and enjoyed the beautiful weather!! More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bittner, Jamalle Cade, Dan Helmbold
June 28, 2018

DEF tank issue I am very pleased with the services received. I had a Diesel Exhaust Fluid service light and from online research expected a large bill as my Cruze is More

by detropal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Rocco Pellegrino
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