
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Could have been a five star I was very satisfied with the service I got it Bob Johnson. They took care of my vibe airbag recall. Only issue I had with it was they had told me in I was very satisfied with the service I got it Bob Johnson. They took care of my vibe airbag recall. Only issue I had with it was they had told me in the park came in they would call me. Not sure when the part came in, but I called them back to check. That was not my issue. When I called to check the part I was transferred to the parts department. They said it was then sent me back to Service, but Service had no indication that the part was in and had to car parts back. Seems like one hand didn’t know what the other was doing. Other than that I was satisfied with my symptoms . More
Easy experience Our rep, Sam and his assistant, Daniel, were very easy to work with. Sam was friendly and knowledgeable about Chevy cars. We chose to buy now for th Our rep, Sam and his assistant, Daniel, were very easy to work with. Sam was friendly and knowledgeable about Chevy cars. We chose to buy now for the discounts, etc. I was given the amount I was looking for for my trade-in. They took care of all the paperwork. I especially liked the “Nerd” team that helped explain the car features and got me hooked up to Onstar and synced my phone. Would recommend this dealership to others. Thanks! More
No pressure sales with great service. Our sales representative Brady Schultz was extremely knowledgeable, low pressure, and very service orientated. He helped us uncover our needs and fo Our sales representative Brady Schultz was extremely knowledgeable, low pressure, and very service orientated. He helped us uncover our needs and found the best car to match them at the right price. I'll definitely go back to him. More
new corvette Scott was very helpful and kept me informed from the day I did the build till delivery. The whole process took 7 months and he always answered all my Scott was very helpful and kept me informed from the day I did the build till delivery. The whole process took 7 months and he always answered all my questions and phone calls. More
Consistently above average! They listen to you, they solve your problem and the price is good. They don’t to up sell you with needless work. great service! They listen to you, they solve your problem and the price is good. They don’t to up sell you with needless work. great service! More
Staff is friendly and helpful Everyone is so helpful and friendly including chris code and his crew. I would highly recommend Bob johnson. Thank you for all of your help. Everyone is so helpful and friendly including chris code and his crew. I would highly recommend Bob johnson. Thank you for all of your help. More
Couldn’t be happier! From the moment I walked in the door at Bob Johnson Chevrolet, I felt welcomed and that satisfaction with my purchase really mattered. Anthony was ext From the moment I walked in the door at Bob Johnson Chevrolet, I felt welcomed and that satisfaction with my purchase really mattered. Anthony was extremely helpful and went over several options, making sure that I purchased a vehicle that fit all of my needs. We can’t forget about how helpful Dean was along with finance and the tech dept. I am extremely happy with my new Equinox and experience at this dealership! More
Excellent service and a fair deals. Ben Collichio is a great salesman. Very pleasant to work with, which has made me a three time returning customer. All service I have done on my vehicl Ben Collichio is a great salesman. Very pleasant to work with, which has made me a three time returning customer. All service I have done on my vehicles has been wonderful with no issues. I will continue to be a customer with Bob Johnson’s for years to come. More
Most friendly; good price From the second I pulled in there were friendly and happy people taking care of me. I went for an inspection and really only dealt with one guy, but From the second I pulled in there were friendly and happy people taking care of me. I went for an inspection and really only dealt with one guy, but everyone around made sure I was taken care of. And not in an annoying way, but I could see that they asked with the intention of taking care of it themselves. That was really nice. They also didn't have me waiting forever to make it seem like they so many customers. I really liked that! Short, sweet, and to the point. I was on my way back out in about an hour. I'm coming back here :) More
Excellent service! Everyone I’ve wrked with at Bob Johnson has friend friendly, courteous & professional both in service & in sales. The prices are competitive, work is Everyone I’ve wrked with at Bob Johnson has friend friendly, courteous & professional both in service & in sales. The prices are competitive, work is done timely with options of waiting in a very comfortable waiting area or providing a shuttle to & from the dealership. I HIGHLY recommend them!! More