
Bob Johnson Chevrolet
Rochester, NY
Filter Reviews by Keyword
By Type
2,880 Reviews of Bob Johnson Chevrolet
I have had nothing but excellent experiences. I have had nothing but excellent experiences with Bob Johnson's. Our salesman, Sean Bittner was so helpful in everyway. He has been our salesman for t I have had nothing but excellent experiences with Bob Johnson's. Our salesman, Sean Bittner was so helpful in everyway. He has been our salesman for the last two cars that we have leased. He makes sure we get what we want and helps us in everyway in all our needs, he's a great salesman. Our financial person was great too, I just can't remember her name. Sean didn't pressure but made our experiences enjoyable and very pleased with our purchases. More
New 2018 Equinox All went well we are on the road with our new car and we even got a useless $200 black bow tie emblem OH well!! All went well we are on the road with our new car and we even got a useless $200 black bow tie emblem OH well!! More
Good experience No problems , I would buy from them again! , They were prompt with the appointments I had with them. They seemed very busy so they must be doing somet No problems , I would buy from them again! , They were prompt with the appointments I had with them. They seemed very busy so they must be doing something right More
Wonderful experiences with Bob Johnson Chevrolet I was given a good deal on a new car and worked with a very nice salesman - Bert Marlatt. My new car was nice but it didn't drive like my previous ca I was given a good deal on a new car and worked with a very nice salesman - Bert Marlatt. My new car was nice but it didn't drive like my previous car which was a Nissan. I thought that was why. I went to Bob Johnson for an oil change. They fixed the problem without me even mentioning it and my car drives beautifully now! More
good and bad points I love the convenience and the hours - but.... I made an appointment for an oilchange and arrived on time and a "walk in" was taken ahead of me who I love the convenience and the hours - but.... I made an appointment for an oilchange and arrived on time and a "walk in" was taken ahead of me who said she had no appointment and also wanted an oil change. so why should I make appointments? I can go to Valvoline and be in/out in less than 1/2 hr w/o an appointment. while going to Bob's although convenient - I don't see the advantage when I'm waiting 1 1/2 hrs for my oil change. I'm thinking maybe I'll only use Bob's for more major work instead. I like the place - but don't see time saving involved here.... thanks amanda More
Very professional, friendly, knowledgeable Whole experience was excellent from beginning to end. Very knowledgeable staff, very easy to deal with, very friendly. Would highly recommend to fam Whole experience was excellent from beginning to end. Very knowledgeable staff, very easy to deal with, very friendly. Would highly recommend to family and friends and will be back again in the future! More
Awesome place They take care of me each and every time I do business with them. You’re not just a walking dollar sign like other businesses look at you like. I have They take care of me each and every time I do business with them. You’re not just a walking dollar sign like other businesses look at you like. I have fought with down and spurr both dealers sucked compared to bob Johnson’s especially when I had an issue with my Chevy cruze I naught from spurr Chevy. Twice it was sent for a transmission leak and came back not fixed. Bob Johnson’s found it within an hour of dropping it off and had it fixed within two days. You guys rock keep it up reason you’re number 1 More
Great experience Very friendly and very fast service. Bought my car somewhere else and you guys crush their service department. Will be getting car serviced with you g Very friendly and very fast service. Bought my car somewhere else and you guys crush their service department. Will be getting car serviced with you guys from now on More
Change oil & tires rotating I was upset that your technician did not rotate my tires during changing oil because I marked yellow on sides of tires in front should rotating front I was upset that your technician did not rotate my tires during changing oil because I marked yellow on sides of tires in front should rotating front to rear? Why? The manager did take care of my situation thanks DaVe More
Repair for their mistake Went in for an oil change and had to have my oil pan replaced because they stripped out the drain plug. Of course it wasn’t their fault but they are t Went in for an oil change and had to have my oil pan replaced because they stripped out the drain plug. Of course it wasn’t their fault but they are the only ones that used the drain plug since I’ve owned the car for almost 3 years. The told me it was because the car was so old, it’s a 2014. Take it for what’s its worth. More