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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

October 15, 2018

Great help Our salesman was friendly very knowledgeable and really cared about our satisfaction. (Dave towle) tech was very helpful.(Gia) thank you for being so More

by annette_schiano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, David Towle, Giavanna Gingello
October 15, 2018

Great Bert Marlatt is a genuine real nice person. As a salesman he is Top Notch. None better in my 72 years. He takes good care of his customers. I leased a More

by ED TOWNSEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Marlatt
October 15, 2018

Very good friendly Have been a customer for many years along with my wife son daughter did ised another dealer but came back to Bob Johnson understanding and best deals More

by TOMZAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Montante, George Sarkis, Lenny Zaccaglino
October 15, 2018

Great experience I truly enjoyed my visit . Friendly and knowledgeable service would definitely recommend to friends and family. Both listend interested as to what I w More

by Joannaheard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Destefano, Dustin Jewell
October 14, 2018

remarkably average they completed the recall which was a software update in the normal amount of time. Generally wait times are very long even with an appointment. More

by gasolineguru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
October 14, 2018

Walk in oil change and tire rotation Excellent service and fast wait time as I was a walk in and did not have an appointment before hand. Waiting room had WiFi so I was able to work while More

by LTURRISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr, Steve York
October 14, 2018

Awesome as always Great experience as always , in and out within an hour or so. Service done right! Sometimes people complain about wait times however I would rather it More

by SCOTTRC1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
October 14, 2018

Lease Wait time was reasonable for oil change. Emailed detailed account of findings was helpful. This was reviewed with me with Willie. From this, we decide More

by JULIANNA314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Williams
October 14, 2018

takes 12 days to change a radiator hose? took 9 days to get my Silverado in for an anti freeze leak, took 3 days to replace the lower radiator hose, not one person asked if I needed somethin More

by JMULLIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Kerr
Oct 15, 2018 -

Bob Johnson Chevrolet responded

Hello! We have a rental department located right in service so I'm not sure why you were not put into a rental. Please call in and speak with Chris Codd and they will handle it for you.

October 13, 2018

Made sure I had the right vehicle I wanted. Excellent selection of 2018's. My sales rep let me try 4 different cars to make sure I chose the one I wanted. I'm now driving a 2018 Malibu. More

by 20years
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Suttera, Joe Williams
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