
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Completely elated with customer service We loved frank he was so full of positivity and personality and Alexandra was so great at explaining things. They were both super relatable and patie We loved frank he was so full of positivity and personality and Alexandra was so great at explaining things. They were both super relatable and patient More
Problems breaking Was experiencing problems when breaking. Had to push break pedal to the floor to slow the Equinox down. After three days of hearing nothing, I called Was experiencing problems when breaking. Had to push break pedal to the floor to slow the Equinox down. After three days of hearing nothing, I called the service rep. The rep stated that he had test driven the vehicle but he could not get the breaking issue to repeat. Called back in another three days only to be told the vehicle would be ready later that day. My frustration is the poor communication from the service rep. More
Great, fast, courteous service All employees were willing to help me.... attentive towards my wants!! Was quick in and out service and offered me donuts and coffee hahah winning!!! All employees were willing to help me.... attentive towards my wants!! Was quick in and out service and offered me donuts and coffee hahah winning!!!! More
Great Service, done on time Great service, friendly people. Work was done on time. They answered all my questions and explained everything g that was done. Would definitely recom Great service, friendly people. Work was done on time. They answered all my questions and explained everything g that was done. Would definitely recommend. Thanks. More
As always l was treated with respect an taken in before my w I was brought in before my appointment an very little wait. They stopped out to review with me what was needed in a friendly manor. I was brought in before my appointment an very little wait. They stopped out to review with me what was needed in a friendly manor. More
Good sales and service. BobJohnson has been great for me and for my family we leased about 12 cars in ten years. G M should consider VietNam Vets. Along with other Vets. BobJohnson has been great for me and for my family we leased about 12 cars in ten years. G M should consider VietNam Vets. Along with other Vets. More
Great experience Whenever I come in, everyone is always so helpful and great to work with. They always make me feel comfortable and valued. They’re awesome! Whenever I come in, everyone is always so helpful and great to work with. They always make me feel comfortable and valued. They’re awesome! More
Great customer service! Every person at the dealership helped make leasing my Tahoe easy! Everybody was overly accommodating which made my decision to lease and easy one. I Every person at the dealership helped make leasing my Tahoe easy! Everybody was overly accommodating which made my decision to lease and easy one. I will definitely be a return customer! More
Wonderful! Tim was amazing in showing us every aspect of how to use our brand new Tahoe! He is very friendly, knowledgeable and comical!! Thank you for the wonde Tim was amazing in showing us every aspect of how to use our brand new Tahoe! He is very friendly, knowledgeable and comical!! Thank you for the wonderful service and experience! Brian was great with our sales purchase. He made sure that all of our information was correct. He supplied me with the vehicle I have always dreamed of having! If it weren’t for Brian, I would’ve never thought I could have this car!! Thank you for being so personable and friendly! More
Always an amazing experience This is our third vehicle with Bob Johnson in Greece. It is always a great experience. Our salesman Tyler was excellent. Very patient, informative, fr This is our third vehicle with Bob Johnson in Greece. It is always a great experience. Our salesman Tyler was excellent. Very patient, informative, friendly and just overall wonderful. We were able to find what we needed quickly and without any pressure. George in finance was also wonderful- extremely helpful and just an amazing guy in general. Every employee at this location is outstanding- and have great personalities. It is one of the best environments that we have come across- incredible customer service. We are customers for life. More