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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,880 Reviews of Bob Johnson Chevrolet
November 01, 2018
Truck Lease Worked with Anthony and Dean on a Silverado Truck lease. Great to work with, would definitely recommend to friends and family. Bob Johnson’s staff was Worked with Anthony and Dean on a Silverado Truck lease. Great to work with, would definitely recommend to friends and family. Bob Johnson’s staff was very professional and helpful. More
by Jessranro
Employees Worked With
Dean, Anthony Suttera, Gary Bains
November 01, 2018
excellent customer service This is my second time leasing a vehicle from Bob Johnson, my salesman both times being Zach LaValley. Zach was very knowledgeable, professional and a This is my second time leasing a vehicle from Bob Johnson, my salesman both times being Zach LaValley. Zach was very knowledgeable, professional and answered any questions I had. He did not rush me in any way to make a decision, very pleasant when I scheduled an appointment to return the following day to tell him my decision. I will return to Bob Johnson in the future because of Zach. I also was impressed with George Sarkis and his efficiency in financeI thank you for the excellent service. More
by RCAV429
Verified CustomerEmployees Worked With
Zachary Lavalley, George Sarkis
November 01, 2018
Great car great orice Got a great car at a great price. Salesman was great. He met all of the needs for my family. He really went above and beyond. Got a great car at a great price. Salesman was great. He met all of the needs for my family. He really went above and beyond. More
by GREGWYNINGS
Employees Worked With
George Sarkis, Lenny Zaccaglino
November 01, 2018
Great customer service at bob Johnson Chevrolet. Employees helped to make the we want happen and get the best price possible. Thanks so much for helping u customer service at bob Johnson Chevrolet. Employees helped to make the we want happen and get the best price possible. Thanks so much for helping us! More
by SRYAN209
Employees Worked With
Stephen Johnson, George Sarkis, Hector Padgham
November 01, 2018
Always good I love to have my car serviced here. It is a leased car and I drive in no appointment needed do some work while I wait and an hour or so later it’s do I love to have my car serviced here. It is a leased car and I drive in no appointment needed do some work while I wait and an hour or so later it’s done! The waiting area is comfortable snacks and drinks available and friendly staff. If a rental is needed free of charge for a longer service it’s no problem. Why would I go anywhere else!! More
by IngridSykes
Employees Worked With
Willie Williams
November 01, 2018
VERY HAPPY!!! From the moment I walked in to the time I picked up my vehicle, I was treated with respect, friendliness and honesty. I will definitely be back when From the moment I walked in to the time I picked up my vehicle, I was treated with respect, friendliness and honesty. I will definitely be back when my lease is up!!!! More
by grwynings
Employees Worked With
George Sarkis, Lenny Zaccaglino, Dustin Jewell
November 01, 2018
Let us down when we needed them most, oil change takes way t Have had multiple issues with the Bob Johnson service department. Can take a week or two to get an appointment for an oil change and often have to res Have had multiple issues with the Bob Johnson service department. Can take a week or two to get an appointment for an oil change and often have to reshuffle it because of a conflict which puts you off another week or two. Oil change takes way too long, last one was about an hour and a half. When we needed them the most we couldn’t get the cars in for service and had to take them elsewhere. One was a cracked piston on a 1 year old car that I had to take elsewhere and the other was a dead battery still under warranty which they wouldn’t cover because I took it somewhere else. I have been getting new cars via lease to not have these issues. During 1 oil change they spilled oil all over the engine compartment, tried to clean it but I still had oil on my garage floor and had to put cat litter down. More
by mhamelink177
Employees Worked With
Christopher Codd, Ray Mitchell
November 01, 2018
Excellent Jeff Hodges was awesome in providing the sequence of events in a calm professional manner. Met with me after service was completed and ensured I was a Jeff Hodges was awesome in providing the sequence of events in a calm professional manner. Met with me after service was completed and ensured I was a happy customer. More
by FPETTINA
Employees Worked With
Jeff Hodges
November 01, 2018
Took 2 hours for an inspection oil change😩 Took too long for an inspection / oil change had a 1030 am appt left there at 145. And overall i left there angry and frustrated.sales department is B Took too long for an inspection / oil change had a 1030 am appt left there at 145. And overall i left there angry and frustrated.sales department is Bob Johnsons strongest asset . More
by Chewey 62
Employees Worked With
Jessica Stahl, Joeseph Grimshaw, Stephen Johnson, George Sarkis, Christopher Sherlock, Dustin Jewell
November 01, 2018
Great Had a great experience no pressure to buy the sales team were great and the finance guy was very helpfully the dealership was very clean Had a great experience no pressure to buy the sales team were great and the finance guy was very helpfully the dealership was very clean More
by DTUHL37
Employees Worked With
Adam Crist, Jonathan Hillengas, Stephen Johnson, Eric Pappert, Giavanna Gingello
