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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

November 04, 2018

Easy factory maintenance Scheduled appointment for first required oil change/maintenance. Easy, efficient and quick. Total time from check in to completion within promised tim More

by RTERRA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
November 04, 2018

Chevy trax lease Everyone was incredibly helpful, couldn’t have asked for a better experience. All of the employees made sure we were taken care of and had the best se More

by Teiganru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, Steve York, Dustin Jewell
November 04, 2018

Poor service, had to follow up miltiple times Multiple people called me the wrong name. After I was given an estimate on my car I called later to ask questions and was told that the person I was d More

by ERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Bisig, Christopher Codd
Nov 16, 2018 -

Bob Johnson Chevrolet responded

Hello! I apologize about your experience, that is not the service that we usually provide. Please feel free to call in and ask for Chris Codd our service manager, and we will make things right.

November 02, 2018

Great people to deal with and a no hassle experience Very friendly people to work with. A simple call an hour and a half later i was given a price that in my opinion was unbeatable. More

by Jtayloj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joeseph Grimshaw
November 02, 2018

Excellent customer service Steve York was honest, helpful and very informative. He listened to what I wanted and found the perfect truck for me at best price. By far best car b More

by Mattfol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkis, Steve York, Gary Bains
November 02, 2018

Very good Everyone was very helpful and friendly. I had a great experience and found everyone that I worked with very helpful and knowledgeable. I was able to p More

by Chris123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadwin Hart, Anne Lakis, Eric Pappert, Dustin Jewell
November 02, 2018

Warning lights I kept getting my Truck back with service warning on it like Check engine and washer fluid low leveL I was ther for an oil change and the tech noticed More

by PAYTON_DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Christopher Codd
November 02, 2018

New car purchase I came in for an inspection of my lease equinox that was coming to an end. I met with Daniel Hovsepian in sales and left with a new 2018 Trax. More

by Marylandbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hovsepian
November 02, 2018

Pleased and satatisfied with dealership and vehicle Really happy, the buying process was very efficient once we found the car that we wanted. Mason and George were both great to work with. We love the More

by Steve585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Montante, George Sarkis, Mason Hill
November 02, 2018

Tge service was fine I just went in for an oil change. I also ended up getting the air filter changed because it was very dirty. The service took an hour and a half long More

by HARTPREDMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
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