
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Easy factory maintenance Scheduled appointment for first required oil change/maintenance. Easy, efficient and quick. Total time from check in to completion within promised tim Scheduled appointment for first required oil change/maintenance. Easy, efficient and quick. Total time from check in to completion within promised time of one hour. Happy customer ! More
Chevy trax lease Everyone was incredibly helpful, couldn’t have asked for a better experience. All of the employees made sure we were taken care of and had the best se Everyone was incredibly helpful, couldn’t have asked for a better experience. All of the employees made sure we were taken care of and had the best service possible More
Poor service, had to follow up miltiple times Multiple people called me the wrong name. After I was given an estimate on my car I called later to ask questions and was told that the person I was d Multiple people called me the wrong name. After I was given an estimate on my car I called later to ask questions and was told that the person I was dealing with "did not get the full story about my car from the tech". Had to bring my car back after it was fixed because it was not aligned right and something was hitting the exhaust pipe while I was driving. More
Great people to deal with and a no hassle experience Very friendly people to work with. A simple call an hour and a half later i was given a price that in my opinion was unbeatable. Very friendly people to work with. A simple call an hour and a half later i was given a price that in my opinion was unbeatable. More
Excellent customer service Steve York was honest, helpful and very informative. He listened to what I wanted and found the perfect truck for me at best price. By far best car b Steve York was honest, helpful and very informative. He listened to what I wanted and found the perfect truck for me at best price. By far best car buying experience I’ve ever had. Highly recommend Steve York and Bob Johnson Chevy!!! More
Very good Everyone was very helpful and friendly. I had a great experience and found everyone that I worked with very helpful and knowledgeable. I was able to p Everyone was very helpful and friendly. I had a great experience and found everyone that I worked with very helpful and knowledgeable. I was able to purchase the exact vehicle I wanted. More
Warning lights I kept getting my Truck back with service warning on it like Check engine and washer fluid low leveL I was ther for an oil change and the tech noticed I kept getting my Truck back with service warning on it like Check engine and washer fluid low leveL I was ther for an oil change and the tech noticed that my washer fluid container was leaking and they replaced it. The check engine light was on for a repair that was done just 3 or 4 months ago by your service department. The problem I have is that I was given a truck back twice with service and warning lights and no one told or did anything about it. This truck was bought at BJ and only serviced at Bj . More
New car purchase I came in for an inspection of my lease equinox that was coming to an end. I met with Daniel Hovsepian in sales and left with a new 2018 Trax. I came in for an inspection of my lease equinox that was coming to an end. I met with Daniel Hovsepian in sales and left with a new 2018 Trax. More
Pleased and satatisfied with dealership and vehicle Really happy, the buying process was very efficient once we found the car that we wanted. Mason and George were both great to work with. We love the Really happy, the buying process was very efficient once we found the car that we wanted. Mason and George were both great to work with. We love the car More
Tge service was fine I just went in for an oil change. I also ended up getting the air filter changed because it was very dirty. The service took an hour and a half long I just went in for an oil change. I also ended up getting the air filter changed because it was very dirty. The service took an hour and a half longer than they estimated but they did do a good job on my car. More