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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

November 26, 2018

Great experience Jonathan Hillengas and George Sarkis were friendly,informative and very easy to work with. We now have two vehicles from Bob Johnson’s and both times More

by Davestruck61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hillengas, George Sarkis, Dustin Jewell
November 26, 2018

They fixed it! I had an issue where the traction control came on when it shouldn't have. They took the time to find the cause and fix it. We got there early and More

by AUNTNANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Harder
November 26, 2018

Review Dave is absolutely excellent. I 100% reccomend and will be back to so business exclusively with him again. Everyone’s knowledge was great and all my q More

by coyote5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, David Towle, Gary Bains
November 26, 2018

Great service! Needed service for a recall on my car. Tests that needed to be done and the repair that was needed was fully explained. Service team was friendly, cou More

by PARKERSTAVERN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
November 26, 2018

Friendly & efficient service Great experience. Willie & Brian were great. This isn't my 1st purchase with Willie. He took his time & worked to get what we wanted. We left there More

by TCastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Williams, Brian Antinore
November 25, 2018

great This was an awesome place and experience. Very friendly and helpful! The price was better than anywhere. Very happy with everything and will reccomend More

by bethredd32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Collichio, Joe Williams
November 25, 2018

Willing to work with me on what I need in a vehicle Frank went back and forth with the manager to get a price that I wanted to be at. He wanted me to have the truck that I wanted for the best price. I More

by scottbakerjr23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Destefano, Peter Montante
November 25, 2018

In for oil change and tire rotation. Service time was efficient considering they were very busy that day. About 1 1/2 hrs. Service rep was very courteous and explained all services that w More

by Ejhaack2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tucker - Service Advisor
November 25, 2018

Inspection and oil change Had a appt and was told it would be one hour and a half and was three hrs was very disappointed in the time I had to wait will not be going back for s More

by SHARONBOCCIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Codd
Dec 10, 2018 -

Bob Johnson Chevrolet responded

We understood the concerns of our customers and invested in a huge project to make things better for you. Our new quick lane building will be opened at the beginning of the year and you will never have to wait more than 20 minutes!

November 25, 2018

Great experience Bert was great, I highly recommend him. The onstar activation process was a bit cumbersome but it was an overall great experience, would def go back More

by ALANAPCARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Marlatt
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