
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
They work hard to find you what you want Tyler. Did a great job in finding me the truck I wanted. He made numerous attempts to locate one, then. Worked with me on the deal.thanks again. Tyler. Did a great job in finding me the truck I wanted. He made numerous attempts to locate one, then. Worked with me on the deal.thanks again. More
Very satisfied My salesman James and my finance guy George were very professional knowledgeable courteous personable. They made my experience painless and enjoyable. My salesman James and my finance guy George were very professional knowledgeable courteous personable. They made my experience painless and enjoyable. Definitely will be a repeat customet More
Service Had a appointment for 6/1 did not complete work till 6/12. Almost 2 weeks for muffler and seat fabric repair. I had to call three times for updates. Had a appointment for 6/1 did not complete work till 6/12. Almost 2 weeks for muffler and seat fabric repair. I had to call three times for updates. Not 1 call from service to keep me in loop More
Why I come to Bob Johnson's First class knowledge with a focus on customer satisfaction. Best inventory and price. Friendly sale and financial staff. Free car rental when needed. First class knowledge with a focus on customer satisfaction. Best inventory and price. Friendly sale and financial staff. Free car rental when needed. Very satisfied More
Very good Good job very kind an helpfull , took time to show me many options. Getting me what I was looking for. Very happy with my purchase!! Good job very kind an helpfull , took time to show me many options. Getting me what I was looking for. Very happy with my purchase!! More
Renewing my lease made easy 🤗 Honestly Michael is amazing to work with and helps you with whatever you want while being straight forward letting you know all your options. I will r Honestly Michael is amazing to work with and helps you with whatever you want while being straight forward letting you know all your options. I will refer anyone who needs a car to him for sure! It’s not even only about buying/leasing a car but also having a relationship - and he really cares about you so much. Tim at the service squad for all the technological things was really great and helped me understand everything!! I love bob johnson! More
Great experience, sensational deal The folks at Bob Johnson Chevrolet made the lease of my new Colorado a great experience. I priced the truck at three other dealers and they did not co The folks at Bob Johnson Chevrolet made the lease of my new Colorado a great experience. I priced the truck at three other dealers and they did not come close This is the third truck I have leased from this dealership and I expect to continue. Special thanks to Michael Bardy and George in Finance for their help and guidance More
Highly Recommend Steve was so helpful throughout the experience and was very accommodating. He was honest and trustworthy. Tim has a great personality and knew all abo Steve was so helpful throughout the experience and was very accommodating. He was honest and trustworthy. Tim has a great personality and knew all about the technology features, going over each piece was definitely beneficial. More
Lease of Cadillac XT5 Cory worked with me on my new Cadillac. He was very knowledgeable and easy to work with. He answered all my questions and gave me his contact card if Cory worked with me on my new Cadillac. He was very knowledgeable and easy to work with. He answered all my questions and gave me his contact card if I had. Any follow up questions More
Buy elsewhere. Especially used We bought a $12,000+ used car from the Chrysler/Buick lot. Paid cash....could’ve went anywhere! But we went to a dealer for peace of mind. Haha Haha! We bought a $12,000+ used car from the Chrysler/Buick lot. Paid cash....could’ve went anywhere! But we went to a dealer for peace of mind. Haha Haha! Assured it was checked out and in great condition. In reality, We have had nothing but problems with the car since the day we brought it home. Day 1 the windshield washer hose was rotted out (which they fixed). A week later, a heat shield was loose and rattling (which they also fixed). A few weeks ago, the passenger window motor died. There is a weird clicking sound when I turn on the left turn signal and it resets itself. Every time I turn the wheel, you can hear it resetting itself. I saved the best part for last...the brakes and rotors were shot! Just paid $400 to have the front ones replaced. The back ones still need to be replaced, I’m sure there’s another $400! All within 3 months. No reply to numerous emails/contact us. I know for a fact nobody checked out the car before selling it. How do I know? Because the wheels have custom lug locks on it and there is no key! My mechanic had to break them off! They didn’t even bother to pull the tires to make sure my family and I were safe driving down the road! Just slap some armor-all on it, a $12,000 price tag, and send it out the door! I’ve emailed them recently a couple of times, either I’m being ignored, they are sick of me, or they are waiting for the lemon law time/mileage to expire. I wouldnt recommend this dealer if they were the last dealer in Monroe county! More